Cybersecurity Specialist
5 days ago
The Hashtag Technology is seeking a skilled Cybersecurity Specialist to provide Level 2 support for Trend Micro solutions. This role involves managing and troubleshooting Full Disk Encryption policies and compliance, as well as monitoring and configuring Deep Security for workload protection.
The ideal candidate will have experience in supporting and optimizing Apex One for endpoint security, detecting and mitigating email threats using Deep Discovery Email Inspector (DDEI), and centralizing management and reporting via Apex Central.
This position also requires the ability to perform system updates, patches, and proactive maintenance, handle incident resolution and escalate issues if needed, generate periodic reports on system health and incident trends, and provide knowledge transfer and training to the CS team.
Key Responsibilities:
- Provide Level 2 support for Trend Micro solutions.
- Manage and troubleshoot Full Disk Encryption policies and compliance.
- Monitor and configure Deep Security for workload protection.
- Support and optimize Apex One for endpoint security.
- Detect and mitigate email threats using Deep Discovery Email Inspector (DDEI).
- Centralize management and reporting via Apex Central.
- Perform system updates, patches, and proactive maintenance.
- Handle incident resolution and escalate issues if needed.
- Generate periodic reports on system health and incident trends.
- Provide knowledge transfer and training to the CS team.
Requirements:
- Experience in cybersecurity and IT operations.
- Knowledge of Trend Micro solutions and products.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork skills.
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