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Hotel Ambassador

2 weeks ago

Riyad Al Khabra, Saudi Arabia Kimpton Full time
Position Overview

The Hotel Ambassador serves as the primary point of contact for guests, providing exceptional customer service and ensuring that their needs are met during their stay.

Key responsibilities include:

  • Greeting guests upon arrival and assisting with inquiries and requests.
  • Providing recommendations on local attractions and services.
  • Coordinating with other departments to fulfill guest requests.
  • Maintaining accurate records of guest interactions.
Requirements

To be successful in this role, you will require:

  • A bachelor's degree in hotel administration or business administration.
  • Two to three years of experience in a similar role, preferably in an international luxury hotel chain background.
  • English fluency and Arabic fluency (preferred).