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Learning and Development Specialist

3 weeks ago


Jeddah, Makkah Province, Saudi Arabia Afaq - Warehouse Branch Full time

About Afaq - Warehouse Branch

Afafq is a leading warehouse operator, dedicated to providing exceptional customer service and ensuring the highest level of productivity in our operations. As an active member of our Fulfillment Center Operations Learning team, you will be driving and supporting network-wide initiatives that promote compliance, data-driven decision making, and employee development.

The Learning and Development Specialist

We are seeking an experienced Learning and Development Specialist to join our team. The ideal candidate will have a creative approach to designing and delivering training programs that drive business results, improve productivity, and enhance employee engagement.

Key Responsibilities

  • Design and deliver training programs that meet the needs of our employees and support business objectives.
  • Collaborate with Operations and Area Managers to identify areas for improvement and develop targeted training solutions.
  • Deliver training sessions to associates, managers, and trainers, focusing on skills development, performance improvement, and compliance.
  • Develop and maintain accurate records of training activities, participant feedback, and program evaluations.

Requirements

  • A completed Bachelor's Degree.
  • Experience designing and delivering training programs that drive business results.
  • Experience working with hourly employees, as well as exempt personnel.
  • Experience coaching and delivering messages related to performance.
  • Proficiency in computer usage, email, MS Office Suite.
  • Fluency in additional languages and knowledge of the employment framework within the region are desirable.