Collaboration Infrastructure Specialist

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Müller's Solutions Full time
Job Summary

Müller's Solutions is seeking a highly skilled Cisco Collaboration Engineer to join our team. As a key member of our technical staff, you will be responsible for designing, implementing, and supporting Cisco collaboration solutions for our clients.

Responsibilities
  1. Design and configure scalable Cisco collaboration solutions, including CUCM, Unity Connection, UCCX, Webex, and other collaboration products.
  2. Gather and analyze client requirements to develop solution designs that meet their business needs.
  3. Collaborate with network engineers to ensure seamless integration and interoperability of Cisco collaboration solutions with network infrastructure.
  4. Perform system upgrades and deployments of Cisco collaboration products, minimizing downtime and disruption to client operations.
  5. Provide ongoing technical support and troubleshooting for Cisco collaboration solutions, resolving issues in a timely manner.
Requirements
  1. Bachelor's degree in Computer Science, Information Technology, or a related field.
  2. Proven experience as a Cisco Collaboration Engineer, with expertise in designing, implementing, and supporting Cisco collaboration solutions.
  3. Strong knowledge of Cisco collaboration products, including CUCM, Unity Connection, UCCX, Webex, and other collaboration tools.
  4. Experience with network infrastructure and protocols, including TCP/IP, SIP, QoS, and VLANs.
  5. Cisco certifications such as CCNA Collaboration, CCNP Collaboration, or CCIE Collaboration are strongly preferred.
  6. Strong communication and interpersonal skills to effectively collaborate with clients and cross-functional teams.


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