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Customer Experience Strategist

7 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Stratos Asia Full time

We are seeking a Digital Interaction Quality Manager to refine Stratos Asia's digital communication strategies and ensure exceptional customer experiences.

In this role, you will evaluate digital customer interactions, identify areas for improvement, and provide actionable feedback to enhance response quality and clarity.

Benefits of this position include competitive pay, flexible scheduling, and opportunities to collaborate with experienced teams.

  • Evaluate digital customer interactions for quality and engagement
  • Identify and address areas for improvement in communication
  • Provide detailed feedback on response effectiveness and clarity
  • Contribute to ongoing quality improvement initiatives