IT Infrastructure Operations Lead

5 days ago


Jeddah, Makkah Province, Saudi Arabia Giza Arabia Full time

Company Overview

Giza Arabia is a leading provider of IT infrastructure services. We are committed to delivering high-quality solutions that meet the needs of our customers.

We are seeking an experienced Data Communications Network Architect to join our team. As a key member of our IT department, you will be responsible for managing and delivering the installation and configuration of network security architectures.

Your expertise in remote and on-site support, combined with your ability to investigate and identify root causes of incidents, will be invaluable assets to our customers. You will work closely with our site technicians and other teams to track problems until resolution, maintaining a high level of customer satisfaction.

Key Responsibilities

  • Design and implement network security architectures.
  • Provide remote and on-site support to customers.
  • Investigate and identify root causes of incidents.
  • Track, document, and record all technical issues and resolutions.
  • Maintain LAN, WAN, and server architecture as per business policy.
  • Generate status reports of hardware and software products.

Requirements

  • Strong team management skills.
  • Excellent communication, interpersonal, and negotiation skills.
  • Excellent problem-solving skills.
  • Experience with virtual private networks, firewalls, and web protocols.
  • Ability to work in a fast-paced environment.

About Giza Arabia

Giza Arabia is a dynamic company that values innovation and teamwork. We offer a competitive salary and benefits package, and opportunities for growth and professional development.



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