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Field Service Engineer

1 week ago

Makkah, Makkah Province, Saudi Arabia Inspired Gaming Group Full time

As a key member of the Inspired Gaming Group team, you will play a vital role in ensuring the smooth operation of our Bingo establishments.

Job Description:

The primary responsibility of this position is to provide exceptional service and maintenance for all types of equipment within our Bingo establishments.

Key Responsibilities:
  • To perform regular servicing and repairs on gaming machines, ensuring they meet the required Company standards.
  • Conduct PAT testing on machines as needed, maintaining accurate documentation.
  • Assist with machine installations and removals, promoting a seamless experience for our customers.
  • Maintain a professional relationship with clients and colleagues, upholding the company's reputation through excellent communication skills.
  • Stay up-to-date with software and project updates, applying knowledge to improve overall performance.
  • Order and return spare parts efficiently via the Bybox system.
  • Provide coverage during holidays and sickness, demonstrating adaptability and teamwork.
  • Ensure timely completion of administrative tasks, adhering to company procedures.