Technical Operations Manager

4 days ago


Jeddah, Makkah Province, Saudi Arabia Innovations Group UAE Full time

Innovations Group UAE is seeking a highly skilled Technical Operations Manager to join our team. The successful candidate will oversee the design, implementation, and maintenance of our IT infrastructure, ensuring seamless integration with our hospitality services.

About the Role

This is an excellent opportunity for a technically astute professional to join our dynamic team and contribute to the growth and success of our organization. As a Technical Operations Manager, you will be responsible for overseeing the overall performance of our IT systems, ensuring high availability, scalability, and security.

You will work closely with our project managers, sales teams, and other stakeholders to deliver exceptional customer experiences, driving client satisfaction and loyalty. If you have a passion for technology, leadership skills, and a customer-centric approach, we want to hear from you

Key Responsibilities
  1. IT Infrastructure Management: Oversee the design, implementation, and maintenance of our IT infrastructure, ensuring seamless integration with our hospitality services.
  2. System Performance Monitoring: Monitor and analyze system performance, identifying areas for improvement and implementing cost-effective solutions.
  3. Cross-Functional Collaboration: Work closely with our project managers, sales teams, and other stakeholders to deliver exceptional customer experiences, driving client satisfaction and loyalty.
  4. Technical Team Guidance: Provide technical guidance and support to junior team members, promoting professional development and ensuring the highest standards of technical expertise.
Requirements

To be successful in this role, you will require:

  • A degree in Computer Science or related field, and/or equivalent experience.
  • Proven experience in IT operations management, preferably in a hospitality setting.
  • Strong technical knowledge, particularly in networking, storage, and virtualization.
  • Excellent communication and problem-solving skills.


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