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Commercial Success Manager
3 weeks ago
We are seeking a highly skilled Commercial Success Manager to lead sales efforts and drive business growth through strategic relationship-building with clients. The ideal candidate will possess excellent communication skills, in-depth industry knowledge, and a proven track record of achieving sales targets.
Main Accountabilities:
- Foster long-term relationships with key customers to drive sales and revenue growth.
- Finalize sales agreements that meet customer needs and company objectives.
- Stay current with market trends, competitor activity, and emerging opportunities.
- Meet or exceed set sales targets through exceptional customer service and strategic planning.
- Cultivate new business opportunities by presenting company products and services to potential customers.
- Address customer concerns promptly and escalate complex issues when necessary.
- Gain a thorough understanding of company offerings to articulate their value proposition effectively.
- Maintain accurate records of sales interactions, customer feedback, and outstanding issues.
- Collaborate with product and marketing teams to develop targeted campaigns and ensure effective audience engagement.
- Contribute actionable insights on product enhancements to product managers, aligning with customer needs.
- Analyze competitor offerings to identify key differentiators and market positioning.
- Adhere to SLA guidelines for completing and submitting sales documentation.
