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Counter Fraud Lead
3 weeks ago
We are seeking a skilled professional to join our team as a Counter Fraud Lead. In this role, you will be responsible for leading the fraud response and case investigation process, ensuring timely escalation, resolution, and recovery of fraud incidents.
The key responsibilities of this role include:
- Fraud Incident Management & Response:
- Oversee fraud case management workflows, ensuring timely detection, reporting, and resolution of fraud incidents.
- Ensure fraud escalation protocols are followed for significant fraud incidents, working with senior management and regulatory bodies.
- Develop and implement fraud response playbooks and forensic investigation procedures.
- Fraud Recovery & Remediation Strategies:
- Lead fraud loss recovery efforts, working with legal teams, financial recovery units, and insurance providers.
- Implement fraud restitution programs for recovering funds lost due to fraudulent activities.
Key Performance Indicators (KPIs):
- Timeliness and efficiency of fraud response and investigation case closures.
- Fraud loss recovery success rate and restitution effectiveness.
Reporting Structure:
- Reports to Senior Manager – Counter Fraud.