IT Infrastructure Specialist
2 days ago
At Afaq - Warehouse Branch, we foster a customer-centric environment where innovative solutions drive success. We seek talented individuals to join our team and contribute to delivering exceptional service to our customers.
The IT Operation team supports the infrastructure at our warehouse facilities, providing technical assistance to internal teams and external partners. As an IT Technician, you will play a vital role in ensuring seamless operations and maintaining high-quality results.
Key responsibilities include:
- Health & Safety: ownership and accountability for work quality and compliance with company policies.
- Installation, maintenance, and support of IT equipment, including zebra thermal printers and thin clients.
- Asset and Inventory management, collaborating with vendors and suppliers for efficient asset management.
- Liaison with contractors or external suppliers to communicate technical issues and Amazon standards.
- Maximizing IT equipment and infrastructure availability through proactive, preventative maintenance.
- Providing technical input to site projects and initiatives, conducting end-user equipment trials and testing.
- Supporting senior engineers as needed, working in shifts and adapting to occasional changes in working hours.
To excel in this role, you should possess:
- 1+ years of experience supporting Windows, Mac, or Linux operating systems in a corporate setting.
- Experience troubleshooting integrated and interdependent computer systems.
- Knowledge of CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other relevant certifications.
- Proven ability to work in a dynamic environment with high customer service expectations.
Afafq - Warehouse Branch offers a diverse and inclusive culture that empowers employees to deliver outstanding results. If you have a disability and require workplace accommodations during the application and hiring process, please visit our website for more information.
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