IT Infrastructure Manager
4 days ago
Socotec is seeking a highly skilled IT Support Officer to join our team. As an IT Support Officer, you will play a critical role in ensuring the smooth operation of our IT infrastructure and providing exceptional technical support to our users.
The successful candidate will have a strong understanding of network equipment, Windows server and workstation configurations, and active directory management. They will also possess excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
In this role, you will be responsible for:
Job Summary:
- Providing technical support to users
- Troubleshooting hardware and software issues
- Installing new software and hardware
- Configuring user accounts
- Assisting users in using and configuring common software
- Diagnosing hardware issues
- Managing the stock of hardware
- Keeping and updating the inventory of local assets
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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