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Customer Service Representative

2 weeks ago

Khobar, Eastern Province, Saudi Arabia Hyatt Hotels Corporation Full time
Key Responsibilities

We are looking for a Customer Service Representative to join our team as a Front Desk Professional. In this role, you will be responsible for providing exceptional customer service to our guests, responding to their needs in a timely and professional manner.

You will also be responsible for working closely with other departments to ensure seamless communication and coordination. This may involve collaborating with the Housekeeping and Engineering teams to ensure that all rooms are clean and ready for occupancy.

In addition, you will be responsible for maintaining accurate records, handling guest complaints, and resolving issues in a professional manner. This role requires strong organizational and problem-solving skills, with the ability to multitask and work under pressure.