Quality Management Consultant

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Tbwa ChiatDay Inc Full time

We're seeking a highly skilled Quality Management Consultant to join our team at Tbwa Chiat/Day Inc. In this role, you'll be responsible for evaluating and improving the quality of our customer interactions.

Your expertise in quality assurance and customer service will enable you to monitor agent performance, identify areas for improvement, and develop targeted solutions to drive results. You'll collaborate with our Team Leaders and Training Supervisors to implement quality initiatives and measure their impact.

If you're a strategic thinker with a passion for quality and customer satisfaction, we encourage you to apply. You'll have the opportunity to make a meaningful contribution to our organization and drive business success.



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