Hospitality Services Coordinator
2 weeks ago
We are seeking a highly motivated and experienced Housekeeping Supervisor to lead our facilities maintenance team.
Main Responsibilities:- Staff Management: Supervise and train housekeeping staff, ensuring that all areas are cleaned and maintained to high standards.
- Cleaning Protocols: Develop and implement effective cleaning protocols to maintain a clean and healthy environment.
- Quality Control: Conduct quality control checks to ensure that all areas meet established standards.
- Supply Chain Management: Manage the inventory of cleaning supplies and equipment, including ordering and restocking as needed.
- Customer Service: Provide excellent customer service by responding to customer complaints and concerns in a timely and professional manner.
- Maintenance Coordination: Collaborate with the maintenance department to address any maintenance issues that arise.
- Work Experience: At least 2 years' experience as a Housekeeping Supervisor or similar role is required.
- Cleaning Expertise: In-depth knowledge of cleaning best practices, chemicals, equipment, and procedures is essential.
- Leadership Skills: Strong leadership, organizational, and communication skills are necessary to manage a team effectively.
- Problem-Solving: Ability to problem-solve and think critically to resolve issues and improve processes.
- Teamwork: Ability to work collaboratively as part of a team to achieve common goals.
- Education: High school diploma or equivalent is required; additional education or training in hospitality or housekeeping is a plus.
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