E-Commerce Account Growth Strategist

2 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Apple Inc. Full time
About Apple

At Apple Inc., we're driven by a passion for innovation and a commitment to delivering exceptional customer experiences. Our team is comprised of talented individuals who share a common goal: to revolutionize industries through cutting-edge technology and sustainable practices.

We're dedicated to fostering an inclusive environment where diversity and creativity thrive, empowering our employees to drive groundbreaking achievements across various fields.

As an equal opportunity employer, we're committed to offering opportunities for growth and development to all applicants, taking affirmative action to promote diversity and inclusion in our workforce.

Job Summary

The Digital Account Executive plays a pivotal role in shaping Apple's e-commerce strategy, driving business growth through collaboration with internal and external partners. This involves identifying opportunities, developing account plans, and executing programs to expand the business, ultimately leading to increased adoption of the Apple ecosystem and a remarkable customer experience.

This position requires a deep understanding of the e-commerce market, partners, and customer needs, as well as the ability to analyze business opportunities and develop strategies to drive Apple's goals with partners.

Main Responsibilities
  • Achieve sales growth aligned with annual sales plans and country strategic priorities, goals, and objectives.
  • Possess a comprehensive understanding of the e-commerce market, partners, and the needs of end customers.
  • Analyze business opportunities and develop account plans to drive Apple's strategies with partners.
  • Drive demand-generation activities through effective marketing plans, enhancing return on investment.
  • Implement innovative approaches into sales and marketing plans to build demand for Apple products in partnership with finance and worldwide digital teams.
  • Oversee the daily execution of the business, including negotiating programs, demand generation, operational optimization, and building strong relationships to achieve a superior customer experience with results benefiting Apple and partners.
  • Collaborate with internal partners to lead planning approaches resulting in the delivery of Apple's global digital e-commerce strategy and constant customer experience enhancements.
  • Work closely with finance, planning, and logistics to provide ongoing partner forecasts, business insights, and manage inventory levels.
Required Skills and Qualifications
  • 7+ years of experience in e-commerce, channel sales, or online account management.
  • Strong knowledge of marketplace operations, merchandising, and sales execution.
  • Experience in negotiating programs and managing online partner relationships.
  • Comprehensive understanding of promotions, discounting strategies, and customer engagement.
  • Demonstrated success in delivering volume, budget, forecasting, merchandising, marketing, and operations with an e-commerce strategic account/financial analytics.
  • Excellent communication, problem-solving, and organizational skills.
  • Ability to contribute within a team environment and influence cross-functionally, possessing strong collaboration skills and the ability to work in a dynamic, exciting environment.
  • Fluency in English is essential; Arabic is preferred.
  • Understanding of interdependencies within Apple and navigating them for success, with a focus on sustaining profitable growth.
  • Relevant sales experience with a focus on selling direct to major e-commerce partners and/or managing marketplace channel-retail channel experience will also be an asset.
  • Customer and partner needs can often be unique; however, you're quick on your feet and connect and influence the right people both inside and outside of Apple.
  • You think clearly, simplifying complex problems and distilling big decisions down to their core, making quality and timely decisions.
  • You know how to build strong relations with your teammates/cross-functional teams and motivate them, creating an environment that is collaborative and empowers team members to do their life's best work.
  • You see the world through the eyes of the customer by deeply understanding their business needs, challenges, and concerns, exceeding their expectations.
  • You believe that communication is key to Apple's success, actively talking and listening through endless possibilities with customers and teammates alike.
  • You strive for excellence in everything you do, facing the daily challenge of where to focus your time and energy, and seizing every opportunity to empower others to reach their goals along the way.
  • You create competitive and breakthrough strategies that truly shape the future, asking why and why not, stripping out what is not essential and identifying what is.
Preferred Qualifications
  • Bachelor's degree or equivalent education.

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