Client Solutions Specialist
2 weeks ago
Job Description
Main Responsibilities:- Act as the main point of contact for clients, managing day-to-day communications and ensuring a high level of client satisfaction.
- Build and maintain strong, long-lasting client relationships by understanding their needs, objectives, and business goals.
- Address client concerns and issues promptly and effectively, providing solutions and recommendations as needed.
Key Performance Indicators (KPIs):
- Project delivery on time and within budget
- Client satisfaction ratings
- Revenue growth from existing clients
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