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Senior Quality Compliance Specialist

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Serco Full time
Senior Quality Compliance Specialist

We are seeking a highly skilled Senior Quality Compliance Specialist to join our team in Riyadh, Saudi Arabia. As a key member of our organization, you will play a critical role in ensuring the quality and compliance of our services.

Key Responsibilities
  • Develop and implement quality management systems (QMS) and compliance programs to ensure adherence to regulatory requirements and industry standards.
  • Participate in audits and assessments of quality systems, processes, and documentation to verify compliance and identify areas for improvement.
  • Provide guidance and support to cross-functional teams on quality and compliance matters, including interpretation of regulations and standards.
  • Develop and maintain quality assurance procedures, work instructions, and documentation templates to standardize processes and ensure consistency in quality practices.
  • Conduct risk assessments and mitigation activities to identify and address potential quality and compliance risks within our operations.
  • Manage and track corrective and preventive actions (CAPAs) resulting from audits, inspections, or non-conformance events, ensuring timely resolution and effectiveness verification.
  • Collaborate with internal stakeholders to drive improvement initiatives and enhance quality performance.
  • Serve as a subject matter expert on quality and compliance requirements during business-as-usual activities and provide guidance and oversight to ensure regulatory compliance.
  • Coordinate regulatory submissions and filings, including pre-market notifications, registrations, and license renewals, to facilitate timely approvals and overall compliance.
  • Support external audits and inspections by regulatory agencies, notified bodies, and customers, facilitating audit readiness activities.
  • Monitor changes in regulatory requirements, industry standards, and best practices, assessing their impact on our quality systems and recommending necessary updates and modifications.
  • Develop and deliver training programs and educational materials on quality and compliance topics to raise awareness, build competency, and ensure understanding among employees.
  • Analyze quality data and metrics to identify trends, patterns, and opportunities for improvement, driving initiatives to enhance product quality, reliability, and customer satisfaction.
  • Prepare and present reports, metrics, and findings related to quality and compliance performance to senior management, regulatory authorities, and other stakeholders as needed.
Requirements
  • Minimum a Bachelor's Degree in a relevant field is mandatory.
  • Practical and previous experience in KSA is required.
  • Previous experience in Public Sectors is preferred.
  • 10 years' experience in a relevant field is a minimum requirement.
  • Familiarity with QMS principles and frameworks and the ability to develop, implement, and maintain effective quality systems within our organization.
  • Exceptional analytical and problem-solving skills.
  • Excellent communication and presentation skills.
  • Ability to develop strong relationships with stakeholders.
  • Ability to interpret and analyze large volumes of data in a concise and accurate manner.
  • In-depth knowledge of strategic reports, concept/strategic/operational models, and industry standards.
  • Knowledge of quality assurance principles, methodologies, and tools to establish and maintain effective quality assurance processes, procedures, and controls.
  • Understanding of supplier quality management principles and practices, including supplier qualification, auditing, performance monitoring, and risk management.
What We Offer
  • Competitive monthly pay and allowances that are commensurate with the role and industry standards.
  • Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing.
  • We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards.
  • We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones.
  • We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture.
  • We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
  • As a global organization, we offer a vast array of career paths for our employees to choose from.