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Data Center Operations Manager

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full time

The Data Center Operations Team plays a crucial role in managing the planning, installation and configuration, optimization, operations, and ongoing maintenance of the data center.

Responsibilities
  • Troubleshooting facility and rack-level events within internal Service-Level Agreements (SLAs)
  • Hands-on experience in hardware replacement with servers and network appliances
  • Perform root cause analysis of equipment failures
  • Ensure all safety procedures are adhered to while performing work
  • Fully comply with all physical security procedures and policies
  • Perform regular audits as required
  • Extensive experience in installing, monitoring, and maintaining data center IT equipment
  • Experience in managing vendors in a data center environment
  • Coordinating with the onsite delivery and shipping of all equipment

To be successful in this role, you should have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Bachelor's Degree in Computer Science, Engineering, or a related IT field, along with relevant certifications and/or equivalent professional experience.
  • 3+ years of experience in data centre operations and hands-on experience working with racks and servers.