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Logistics Liaison Manager

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia TASC Outsourcing Full time

TASC Outsourcing is looking for a highly motivated Logistics Liaison Manager to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch customer support.

Key Responsibilities:

  • Offer on-call, email, and face-to-face support to customers regarding logistics and warehouse-related inquiries.
  • Collaborate with internal teams to manage delivery schedules and resolve customer concerns efficiently.
  • Utilize Microsoft Office & Excel for reporting and tracking customer requests effectively.
  • Work with SAP WMS (Warehouse Management System) to streamline operations and improve customer satisfaction.

Requirements:

  • Fluent in English and Arabic (spoken & written).
  • Proficiency in MS Office & Excel is essential, with a preference for macro-writing skills.
  • Experience with SAP WMS is a strong advantage.
  • Ability to manage multiple stakeholders and work efficiently in a fast-paced environment.
  • Strong problem-solving skills and a customer-centric approach.
  • At least 3 years of relevant work experience.
  • Excellent phone etiquette and strong verbal, written, and interpersonal skills.
  • Ability to multi-task, organize, and prioritize work.
  • Strong attention to detail, logical reasoning, analytical skills, and stress resilience.

Qualifications:

  • Bachelor's degree or Diploma in any field.
  • Having an English certificate is a plus.

Benefits:

  • Good Medical Insurance (self and family).

Seniority level: Associate

Employment type: Full-time

Job function: Administrative, Other, and Customer Service

Industries: Transportation, Logistics, Supply Chain, and Storage