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Incident Management Lead

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia The Red Sea Development Company Full time
Job Description

We are seeking a highly skilled Incident Management Lead to join our team. As a key member of our organization, you will be responsible for ensuring business continuity and minimizing the impact of maintenance issues or outage incidents.

The successful candidate will oversee the formulation of response guidelines, manage end-to-end incident management from initiation to resolution, and coordinate with relevant teams during the incident response. You will also be instrumental in documenting incident details, causes, and resolution actions for future reference.

This role requires a strong leader who can conduct post-incident reviews to identify improvement areas, implement preventive measures to limit future incidents, and act as an escalation point for major incidents.

Key Responsibilities:

  • Strategic Contribution
  • Incident Management
  • Leadership
  • Policies, Systems, Processes, Procedures, Standards and Reports
  • Safety, Quality & Environment
  • Continuous Improvement