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Information Systems Expert

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Bexprt Full time

About Bexprt

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Bexprt is a fast-paced and dynamic company that prides itself on delivering cutting-edge telecommunications services to its customers. Our team of experts works tirelessly to stay ahead of the curve, ensuring that our solutions are always innovative and effective.

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The Role

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We are seeking an experienced Business Analyst, Information System Specialist to join our team. As a key member of our Telecom Services BU, you will be responsible for defining, designing, and optimizing business processes to drive efficiency and effectiveness.

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Your Key Responsibilities

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  • ">
  • Business Process Improvement">
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    • Analyze and document current business processes to identify areas for improvement.">
    • Design and implement new business processes to enhance efficiency and effectiveness.">
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  • Tool Configuration and Customization">
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    • Configure and customize tools to meet business requirements.">
    • Ensure seamless integration with existing systems.">
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  • User Journey Development">
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    • Develop and document user journeys to ensure a smooth user experience.">
    • Establish touchpoints with automated O&M and other reporting tools.">
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Requirements

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  • Bachelor's degree in computer science, Information Systems, or a related field.">
  • Experience in business process analysis, design, and optimization is a must.">
  • Experience of eTOM, TAM or ITIL.">
  • Strong knowledge of tool configuration and customization.">
  • Excellent communication, interpersonal, and collaboration skills.">
  • Ability to work independently and as part of a team.">
  • Strong analytical and problem-solving skills.">
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What We Offer

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  • A competitive salary and benefits package.">
  • The opportunity to work with a dynamic and innovative company.">
  • A collaborative and supportive team environment.">
  • Ongoing training and development opportunities.">