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Senior Learning

3 weeks ago

الرياض, Saudi Arabia Fragomen Full time

Job Description

Senior Learning & Advisory Specialist

Riyadh, Saudi Arabia

About us:
Fragomen is the world’s leading exclusive provider of immigration services. We are a firm of more than 6,200 immigration-focused professionals and staff spanning more than 60 offices worldwide. Immigration has been our sole focus for 70 years, and today we offer support in more than 170 countries. We are problem-solvers, innovators and established thought leaders in immigration, providing strategic immigration advice to a diverse range of clients from individuals to the world’s leading multinational corporations.

Fragomen’s professionals are respected thought leaders in the immigration field providing expertise to governments across the world including the US Congress, the UK Parliament, the European Union and the United Nations.

A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges and you will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our diverse workforce at Fragomen and we are fully committed to providing equal opportunities. We believe that our differences make us stronger.

THE ROLE

The Senior Learning & Advisory Specialist will support the Dubai-based Learning & Advisory and Global Knowledge teams by conducting research, regulatory analysis, content creation, and knowledge management. This role will involve delivering consulting and advisory services and facilitating both internal and external knowledge-sharing sessions.

The primary geographic focus is on Saudi Arabia and the GCC, with additional responsibility for the wider Middle East and North Africa region. You will collaborate closely with various teams across Fragomen, external vendors, and government authorities to ensure accurate, timely updates on immigration, labor, and related topics. Additionally, you will contribute to thought leadership, engaging in government advisory projects, drafting blogs, supporting marketing initiatives, and more.

OVERALL RESPONSIBILITIES
- Draft, edit, update and publish content related to immigration, labour and other related areas of regional legislation
- Conduct regular quality control of products and processes to maintain accuracy of content and efficiency of processes
- Research for new and existing regulations and monitor legislative changes in those regulations
- Conduct strategic analysis of regulatory framework of the MENA region, including preparation of benchmarking and current state assessment reports, as well as other topic-specific reports and white papers
- Work with technologies such as SharePoint, Tableau, metadata editors, and other proprietary systems to efficiently update, review and store information to support Fragomen and its clients
- Ensure accurate time recording, case/ project progress and interconnectivity tracking
- Coordinate with other teams and workstreams (internal and external) on interconnectivity matters
- Take minutes of meeting and record actionable data to develop roadmaps and project plans
- Assist with preparation of, and conduct client and internal presentations, including for knowledge-sharing sessions
- Support with the successful delivery of projects, as required
- Support with marketing and business development activities

QUALIFICATIONS & EXPERIENCE
- Bachelor's degree (preferably in a related legal discipline)
- 3+ years’ experience in a legal research or content writing role (preferably in a related legal discipline)
- Strong written and oral communication skills and able to convey complex immigration concepts with clarity
- Experience working with Microsoft O365 products, including SharePoint and other proprietary systems
- Must have strong organization skills to efficiently manage priorities and quickly respond to urgent requests
- Demonstrated experience working in a fast-paced and multi-cultural setting (working knowledge of Arabic is advantageous)
- Strong analytical, critical thinking, and problem-solving skills to identify, characterize, and solve complex process issues
- Detail-oriented approach to content drafting and review
- Ability to analyze legislation and produce actionable intelligence
- Ability to categorize and analyze large scale complex data sets
- Ability to deliver results with a mínimal supervision
- Ability to conduct presentations face to face and virtually

Fragomen in Middle East:
Within the Middle East region we have offices in United Arab Emirates, Qatar and Saudi Arabia with an overall headcount of 200 employees. Across all the offices, there is a positive and collaborative working environment, with our immigration professionals partnering with our clients to help them manage their regional or global immigration programmes. Based in Dubai, you will work closely with the Managing Partn