Assistant Store Manager
2 weeks ago
**JOB CON**TENT**
As a Zegna Assistant Store Manager you will support the Store Manager in all the activities related to store business objectives, including sales development, staff management and operational activities. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team.
**FUNCTIONAL RESPONSIBILITIES**
- Achieve individual daily, weekly, monthly and yearly sales and KPI's targets while ensuring a warm and personalized customer experience.
- Support the Store Manager in preparing and executing the Morning Briefing, translating store KPI's into action plans for the team.
- Actively support the team on the sales floor to optimize productivity; actively coach the team to enhance individual performance.
- Provide accurate and effective staff schedules to Store manager by analysing the traffic trends to ensure the adequate floor coverage
- Collaborate with Store Manager and local Marketing and CRM to develop and implement localized clientelling initiatives to generate new and activate lapsed clients.
- Implement and supervise the execution of the Selling Flow.
- Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection.
- Ensure that client outreach is personalized and aligned with personal interests, lifestyle, etc.
- Monitor periodic CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the appropriate customer data collection through the appropriate tools.
- Communicate information related to Company/Region priorities and goals and nurture a positive and dynamic internal environment.
- Embrace and promote change and transformation and actively inspire others to do the same.
- Facilitate the on-boarding plan for every new employee.
- Provide regular individual feedback (daily/weekly/monthly).
- Coach store team to develop competencies and support their growth; ensure training program deployment.
- Motivate and engage the team by maintaining high performance standards.
- Support the Store Manager in identifying training needs and ensuring the implementation of training activities
- Is aware of the employees’ problems and takes any actions to help problem solving, informing Store Manager and HR
- Work with Store Manager to provide effective feedback on products and collections and keeping up to date on stock situation, consolidation and transfers
- Ensure the implementation of VM guidelines, in collaboration with Store Manager and VM, to ensure interior and exterior image.
- Ensure the implementation of Company guidelines in terms of store experience (team grooming, music, video, food and beverage etc.) and store maintenance.
- Support Store Manager in planning and organizing the team ‘s attendance to product trainings and in achieving trainings' goals
- Ensure the store team adheres to guidelines policies and procedures in all areas of operational activities and inform Store Manager of any non compliant aspect.
- Sponsor, execute and supervise the adoption of the Zegna Code of Ethics.
- Supervise the logistic procedures and the stock management.
- In collaboration with Store Manager, ensure the adoption of H&S regulations and the attendance of the store team on H&S specific training courses.
- Ensure and supervise the usage of digital services to increase business opportunities and virtual sales and to improve customer service
**Education/ Qualification**
- Graduate in any discipline with tertiary qualifications in sales.
**Experience**
- 5 to 7 years’ experience in high end fashion industry preferably involving direct sales.
**Functional Skills & Specific Knowledge**
- Excellent communication and interpersonal skills
- Good command of spoken and written English essential
- Knowledge of other languages including Arabic/Italian advantageous
- Pleasant personality and good grooming
- Computer literate with knowledge of basic accounting procedures
- Ability to take ownership of the business
**COMPETENCIES**:
- Achievement Drive
- Building Relationships
- Empathy
- Influencing
- Serving Customers
- Team Working
- Conceptual Thinking
- Developing Potential
- Driving Performance
- Leadership
-
Assistant Store Manager
1 week ago
الرياض, Saudi Arabia Geekay Gaming Full time_**This job is only for Saudi nationals or GCC nationals.**_ **Location: Riyadh** **Salary: 6000 SAR** - Communicate stock alerts. - Ensure price changes are done. - Monitoring of Offer activation and deactivation. - Inter-store transfers. - Assist in stock requests with the manager. - Cash deposits. - Ensuring cleanliness of the store. - Maintaining...
-
Stores Assistant
1 day ago
الرياض, Saudi Arabia Kimpton Full time**About Us** Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in the San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences centre on our guests, offering inspiring design that evokes curiosity to...
-
Store Manager
7 days ago
الرياض, Saudi Arabia Independent Food Company Full time**Job Summary**: As a **Store Manager** at **Joe & The Juice**, you will be responsible for overseeing daily store operations, ensuring exceptional customer service, and driving sales performance. You will lead, inspire, and develop a high-performing team while maintaining the brand's energetic and dynamic culture. **Key Responsibilities**: **Operations &...
-
Store Manager
6 days ago
الرياض, Saudi Arabia Teajoy Full timeJob Title: Multi-Unit Store Manager - Cultural Fusion Beverage Pioneer (Riyadh) Location: Riyadh, Saudi Arabia Employment Type: Full-Time About TeaJoy: TeaJoy is a “revolutionary Modern Chinese Tea Brand”,redefining global beverage culture. By harmonizing 5,000-year-old Chinese tea traditions with Saudi Arabia’s vibrant flavors and...
-
Retail Store Manager
1 week ago
الرياض, Saudi Arabia MUMUSO General Trading LLC (Westlake Group) Full timeWe are looking for a results driven Retail Store Manager for **Riyadh location.**Who will be responsible for the overall store management. - The Store Manager will be responsible to plan and direct the day-to-day operations of the store. - Ensure sales targets are achieved by driving sales and services, store operations and product management through the...
-
Store Supervisor
1 week ago
الرياض, Saudi Arabia Chalhoub Group Full time**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...
-
Store Manager
7 days ago
الرياض, Saudi Arabia Chalhoub Group Full time**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...
-
Store Team Leader
6 days ago
الرياض, Saudi Arabia Geekay Gaming Full time_**This job is only for Saudi nationals or GCC nationals.**_ **Job Title: Store Team Leader** **Location: Riyadh** **Salary: 6500 SAR** - Communicate stock alerts. - Ensure price changes are done. - Monitoring of Offer activation and deactivation. - Inter-store transfers. - Assist in stock requests with the manager. - Cash deposits. - Ensuring cleanliness...
-
Drug Store Sales Manager
2 weeks ago
الرياض, Saudi Arabia ABDULWAHED AHMED BEN SHABIB FOR TRADING Full time**Drug Store Sales Manager** **Location**: Riyadh-Jeddah-Dammam / Saudi Arabia **Company**: AWS Distribution **Job Type**: Full-Time We are looking for a highly motivated and experienced **Drug Store Sales Manager** to lead, develop the Drug Store Division, and drive sales growth in the pharmaceutical sector. This is a great opportunity for a professional...
-
Store Team Leader
2 weeks ago
الرياض, Saudi Arabia Geekay Gaming Full time_**This job is only for Saudi nationals or GCC nationals.**_ **Job Title: Store Team Leader** **Location: Riyadh** **Salary: 6000 SAR** - Communicate stock alerts. - Ensure price changes are done. - Monitoring of Offer activation and deactivation. - Inter-store transfers. - Assist in stock requests with the manager. - Cash deposits. - Ensuring cleanliness...