Learning & Development Executive (Saudi Nationals Only By Law)

**Company Description** Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. **Job Description**: ROLE: Learning & Development Executive (Saudi Nationals only by law) Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our People & Culture team working alongside a fantastic team. WHAT IS IN IT FOR YOU: - Team member benefits card offering discounted rates in Accor worldwide - Learning programs through our Academies - Opportunity to develop your talent and grow within your property and across the world - Ability to make a difference through our Corporate Social Responsibility activities, like Planet21. WHAT WE EXPECT OF YOU: MAIN DUTIES AND RESPONSIBILITIES: Training Program Support and Development - Compile and update technical training manuals and tools in collaboration with in-house specialists. - Assist in the development and execution of internal training courses for Department Heads, supervisors, and staff. - Support the creation and distribution of training certificates to team members. - Ensure departmental training schedules are planned and updated every six months in advance. - Coordinate with the regional or corporate Training departments for training activities. Team Member Training and Performance - Update personal training history files for all team members, in collaboration with the Director of People & Culture. - Assist in the coordination of annual performance evaluations for supervisory staff. - Evaluate customer feedback through guest questionnaires and recommend training measures for improvements. - Provide guidance and counseling to supervisors and team members on training-related matters (e.g., "How to Train"). - Conduct general training sessions and orientations for new team members. Administrative Support - Compile and manage training requirements, course/training control instruments, and training reports. - Maintain an overview of course breakdowns, attendance, and other relevant training metrics on a monthly basis. - Ensure proper course materials and updated job descriptions for in-house departmental trainers are available. - Assist in the preparation of the financial budget for training needs and coordinate with the supervisor on the budget. - Maintain and update personal team member files in collaboration with the HR Manager. Supervision and Mentorship - Provide support and supervision to departmental mentors, ensuring proper introduction and onboarding of new team members. - Monitor and ensure training programs are continuously adapted to meet operational requirements, in coordination with relevant supervisors. General Responsibilities - Keep the Director of People & Culture informed of important updates, issues, or conflicts arising within departments. - Ensure all activities align with the company’s Operational Standards Manual and General Training Guidelines. - Perform any other duties as assigned to ensure smooth operations of training and development initiatives. **Qualifications** - Bachelor’s degree in Human Resources, Business Administration, Education, or a related field. - Certification in training or professional development is an advantage. - At least 2-3 years of experience in learning and development, preferably in the hospitality industry. - Experience in delivering training programs and supporting performance evaluation processes. - Strong communication and interpersonal skills. - Ability to facilitate training sessions effectively for employees at all levels. - Proficiency in Microsoft Office Suite and learning management systems (LMS). - Excellent organizational skills with attention to detail. - A passion for employee development and continuous learning. - Ability to work independently and as part of a team. - Strong problem-solving abilities and adaptability in a fast-paced environment. - Understanding of adult learning principles, training methodologies, and performance management. - Familiarity with training best practices and compliance requirements in the hospitality industry. - Fluency in English required; knowledge of Arabic is an advantage.