Senior Receptionist

Senior Receptionist (KSA National) - Subject to Contract Award

Make a difference every day

The Job Opportunity

Serco is currently bidding for a new master planned development project in Riyadh, and we are looking for a Senior receptionist to perform all tasks in relation to reception and any associated administrative responsibilities.

Key accountabilities

Manage a team of receptionist’s performance and training and ensure that the lobby receptions and the L5 receptions are managed efficiently. Meet and greet visitors and notify concern individual on arrival of visitors. Promptly, accurately, professionally and courteously receives all telephone calls. Provide frontline customer service for all tenants, visitors and contractors entering the facility. Ensure reception area is neat & tidy and books/magazines are organized Sign for deliveries when necessary and notify recipients

Ability to handle confidential information in strict confidence. Ability to work with high integrity and minimum supervision. Good interpersonal skills. A lively, energetic, and strong personality.

Specific requirements

4 years mandatory experience as a receptionist. Bachelors degree holder in any business related field. A good knowledge of all office systems and office administration. Knowledge of security systems for commercial towers. Familiar with Visitor Management Systems. A preferred knowledge in Visitor Management and associated registration systems. Understanding of customer service skills. Proficient in English language both written and oral. Understanding the importance of policies and procedures. Excellent communication skills both written and oral with the ability to communicate with people from various backgrounds and standing. Ability to liaise in a professional and persuasive manner with staff at all levels in the organization. Typical physical demands include: high mobility to inspect all facilities in a high heat stress environment. High degree of manual dexterity to sufficiently perform computer functions on a keyboard, produce materials on a PC and operate basic office equipment. Normal or corrected vision and hearing, extensive sitting, mobility sufficient to visit with departments or employees throughout the facility and lift up to 14 kgs. Must be a Saudi National. Qualification of Six Sigma certification is a preference (yellow belt/green belt/black belt)

Working with Serco

At Serco, not only is the nature of the work we do is important, everyone has important role to play.

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Join Us

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

We take pride in what you do