Field Service Engineer

5 days ago

Jeddah, Saudi Arabia ProLab Systems Full time

**About the Role**

**Key Responsibilities**
As a Field Service Engineer, you will play a vital role in ensuring the optimal performance of our laboratory equipment at customer sites. You will be responsible for the installation, maintenance, and support of a range of advanced instruments, while maintaining high levels of customer satisfaction and professionalism.

**Core Responsibilities**
- Perform troubleshooting, installation, and maintenance on laboratory equipment such as X-ray diffraction (XRD) and X-ray fluorescence (XRF) instruments, as well as sample preparation equipment including mills, presses, and fusion machines.
- Complete scheduled preventive and corrective maintenance tasks.
- Order and manage repair parts based on diagnostic findings.
- Provide hands-on training to customers on the proper use, operation, and basic maintenance of our products to ensure optimal performance and user confidence.

Customer Interaction & Support
- Communicate effectively with customers to resolve technical issues and provide timely follow-up.
- Escalate unresolved service issues through the appropriate internal channels.

Collaboration Within Our Organization
- Identify and communicate potential sales or service improvement opportunities to relevant internal teams.
- Collaborate with fellow service engineers to share knowledge and ensure consistent service quality.

**Documentation & Reporting**
- Accurately complete service reports, job sheets, and expense documentation.

Travel & Development
- Travel to customer sites within Saudi Arabia and internationally as required.
- Participate in training programs and continuously enhance your technical expertise.

**Qualifications and Competencies**
Professional:

- Bachelor’s degree in Electrical or Electronics Engineering.
- Minimum of 5 years of relevant experience.
- Proficient in analytical thinking and systematic troubleshooting.
- Certified/Licensed Engineer preferred.
- Solid understanding of PC operating systems, networking, and Microsoft Office.

Personal:

- High integrity and professionalism.
- Proactive, creative, flexible, and a committed team player.
- Strong customer focus and goal-oriented mindset.
- Excellent communication skills in English; additional languages are a plus.
- Willingness to travel as required.

**Why Join Us?**
- Be part of a dynamic team focused on technical excellence and customer satisfaction.
- Work in a professional environment that supports continuous development and innovation.
- Receive competitive compensation and benefits.
- Gain valuable technical knowledge through training with our high-tech partners in Europe and the USA.

**How to Apply**
“Field Service Engineer Application - [Your Name]”

  • Field Service Engineer

    2 hours ago

    Jeddah, Makkah Province, Saudi Arabia Atlas Copco Full time

    The RoleTo improve market coverage and accelerate the compressor technique service business growth in the region during coming years we are recruiting 5 field service engineers.To project and promote our core objective of "First in Mind—First in Choice"Foster a strong relationship with local customer base ensuring customer problems are resolved in a timely...

  • Field Service Engineer

    4 days ago

    Jeddah, Saudi Arabia ABB Full time

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Field Operations...

  • Field Service Engineer

    4 days ago

    Jeddah, Saudi Arabia ABB Full time

    W ABB pomagamy przemysłowi wyprzedzać konkurencję - działać sprawniej i ekologicznie. U nas postęp to standard - dla Ciebie, Twojego zespołu i całego świata. Jako globalny lider dajemy Ci to, czego potrzebujesz, by to osiągnąć. Nie zawsze będzie łatwo, rozwój wymaga determinacji. Ale w ABB nigdy nie będziesz działać sam. Zarządzaj tym, co...

  • Field Service Engineer

    2 hours ago

    Jeddah, Makkah Province, Saudi Arabia ABB Full time

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Field Operations ManagerAt...

  • Engineer - Field Services

    2 days ago

    Jeddah, Saudi Arabia Microland Full time

    : - **Education Qualification**: Any Graduate **Skills**: Primary -> Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 1 - Aware Primary -> Technology | Windows Operating System | Installation, configuration and management | 1 - Aware Secondary -> Technology | Audio, Video support | Installation and configuration |...

  • Field Service Engineer II

    2 hours ago

    Jeddah, Makkah Province, Saudi Arabia Scientific Research Corporation Full time

    Supporting various communications related Command, Control, Communications, Computers and Intelligence (C4I) systems for naval vessels and shore sites in the Kingdon of Saudi Arabia#LI-SF1FILLING THIS POSITION IS CONTINGENT UPON AWARDRequirementsBachelor's degree in a Technical field such as Engineering, Science or a related field of study from an accredited...

  • Field Service Engineer

    5 days ago

    Jeddah, Saudi Arabia Smiths Group Full time

    Location: EMEA, Saudi Arabia, Jeddah- Ref: DETECTIONEMEA01263- Division: Smiths Detection- Job Function: After Sales Service Repair**Job Description**: Duties & Responsibilities - Responsible for meeting daily service repair needs and driving customer satisfaction - Installs, repairs and maintains equipment in the field; provides customer training as...

  • Administrator - Field Services

    5 days ago

    Jeddah, Saudi Arabia Microland Full time

    Additional details **Level** - P2**Requirement location** - SAUDI-OTHERS**Number of Position** - 1**Employment type** - ML**Cluster/Group** - Microland Delivery**Business Unit** - EMEA**Department** - Field Services - Tech Ops**Job Description**: Required Skill Technology - Hardware and Networking|Installation, configuration, maintainance &...

  • Administrator - Field Services

    1 week ago

    Jeddah, Saudi Arabia Microland Full time

    **Required Skills**: Behavioral | Aptitude | Communication Technology | Hardware and Networking | Installation, configuration, maintainance and repair Technology | Audio, Video support | Installation and configuration Technology | Windows and MAC Support | OS administration Technology | End Point Security | Antivirus management, data encryption, DLP, desktop...

  • Associate Sme

    5 days ago

    Jeddah, Saudi Arabia Microland Full time

    Additional details **Level** - P3**Requirement location** - Saudi Arabia - Jeddah**Number of Position** - 1**Employment type** - ML**Cluster/Group** - Microland Delivery**Business Unit** - EMEA**Department** - Field Services - Tech Ops**Job Description**: Required Skill Technology - Hardware and Networking|Installation, configuration, maintainance &...