Senior Radiology Sectional Representative
3 days ago
Receives work assignments from Supervisor, Support Services. Supervises the daily functions of Sectional Representatives throughout the department and assists in delegating assignments to Radiology support services staff. Arranges & organizes the special procedures and bookings.
**Essential Responsibilities and Duties**:
1.Assists in supervising the daily activities of all Radiology Sectional Representatives throughout the various locations in Radiology ensuring their competence and expectations set by Technical Supervisors are met.
2.Assists with the arranging of the monthly and daily staff schedules of all Radiology support services staff inclusive of sectional representatives.
3.Assists with the arranging of all Support Services Staff leaves ensuring coverage is arranged for sectional representatives.
4.Informs Supervisor, Support Services & Patient Representative, of any problems or special circumstances related to completion of assignment. Covers the supervisor functions as needed in times of absence.
5.Assists with the Oracle requisitions for the section.
6.Guides and trains Support Services Representatives, Clerks, PCA’s and Sectional Representatives. Assists with orientation of new employees of support services.
7.Receives, arranges, and follows up of all Protocol patients’ radiology requests. Ensures their confirmed appointments are received by protocol services.
8.Receives, follows up and updates all Radiology outside referrals with the concerned Radiology Section Head ensuring appointments are booked and finalized in a timely manner.
9.Works in collaboration with the radiology patient services representative to provide assistance to the special requests of patients with regards to their No-show or cancelled appointments
10.Ensures that Radiology Department schedules and appointment instructions are correctly built in the ICIS System and correctly implemented by Radiology and Appointment staff.
11.Observes sectional out-patient waiting time informing sectional supervisors the need to alter scheduling slots as need arises.
12.Assists with performance evaluation of both Sectional Representatives and Support Services Staff.
13.Follows all Hospital related policies and procedures.
14.Participates in self and others’ education, training and development, as applicable.
15.Performs all other related duties as assigned.
**Education**:
Bachelor’s Degree or IPA Diploma in Hospital Administration or other related discipline is required.
**Experience Required**:
Three (3) years of related experience with Bachelor’s Degree or five (5) years with IPA Diploma is required
**Other Requirements(Certificates)**:
Saudi Nationals only.
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