Clerk I

**Job Purpose**
- Provides administrative support that involves typing, answering telephones, reception duties, photocopying, filing, ordering and maintaining stationery supplies.

**Key Accountabilities & Responsibilities**
- Types letters, memos and reports in either Arabic or English language
- Creates and maintains comprehensive and accurate departmental files (computerized and hardcopy) and ensures that access to these files is limited to authorized personnel.
- Develops and maintains a statistical database on departmental activities.
- Prepares forms/documents and carries out transactions as necessary in a responsive, timely and accurate manner.
- Develops and maintains a detailed desktop procedure file explaining the departmental procedures and systems used text.
- Provides explanation and clarification, where necessary ensuring adherence to established departmental policies and procedures.
- Manages and updates a variety of computerized tracking systems and control records.
- Compiles and collates statistics and prepares database management reports as required.
- Receives and responds to general enquiries from department managers and programme staff.
- Undertakes typing and other clerical tasks as necessary and covers the duties and responsibilities of the ClerkI/ Clerk II in his/her absence during periods of leave.
- Respects patients and their families to promote a patient-centered care culture.
- Participates in and supports quality improvement and patient safety activities as an individual or as part of a multidisciplinary team.Perform other duties related to the job as required.Qualification and Experience
Minimum or Required: 2 years Diploma in Business Administration, Hospital Administration, Secretarial, or English. with 4 years of experience. OR 3 years Diploma in Business Administration, Hospital Administration, Secretarial, or English. with 2 years of experience.
Preferred: Bachelor’s degree in Business Administration, Hospital Administration, Secretarial, Science or English. No Experience Required.

**IELTS RESULT IS REQUIRED