Delivery Manager

**Infinite pl**, is a digital led tech firm driven to become a digital logistics pioneer by harnessing the power of people, data, and platforms. We are enabled through inhouse, external, network, & other investment capabilities which we utilize to orchestrate & build innovative platforms that tackle complex problems within logistics & adjacent sectors. Infinite pl’s mission is nothing short of a logistics revolution We're here to enrich the experiences of governments, businesses, and residents around the world through cutting-edge digital solutions. "We're not just players; we're game-changers." Infinite pl ️ - where innovation meets logistics, and the journey is Infinitely boundless Let's disrupt logistics together and explore infinite opportunities As the Delivery Manager - GIS, you will play a pivotal role in overseeing the technical delivery, orchestrating project execution, and ensuring the seamless integration of advanced geospatial solutions. This role requires a seasoned professional with a robust technical background, advanced platform skills, and a proven track record in delivering complex projects. **Responsibilities**: - Develop and implement comprehensive project plans, encompassing technical requirements, timelines, resource allocation, and risk mitigation strategies. - Lead and supervise project teams to ensure the successful execution of initiatives within defined scope, budget, and schedule. - Responsible for ensuring that services provided meet the needs and expectations of the customer. - Oversee the entire service delivery process, from initial planning and implementation to ongoing support and maintenance, managing resources, and drives service delivery excellence. - Collaborate with various teams to ensure smooth delivery of services, manage client relationships, and address any issues that arise. - Provide strong technical leadership to cross-functional teams, including architects, developers, and engineers. - Collaborate with technical experts to ensure alignment with project objectives, technical best practices, and industry standards. - Manage spatial databases, ensuring data integrity, accuracy, and efficient retrieval. - Monitor GIS system performance, ensuring compliance with SLAs and optimal response times for data queries and map rendering. - Address and resolve complex GIS-related issues, providing root cause analysis and implementing long-term solutions. - Liaise with GIS software vendors and data providers for issue resolution, updates, and technical discussions. - Conduct regular knowledge transfer sessions with relevant teams and contribute to the development of a GIS knowledge base. - Oversee the design and architecture of systems, ensuring scalability, security, and seamless integration with existing infrastructure. - Manage integration efforts, collaborating with technical teams to deliver cohesive and interoperable solutions. - Work closely with QA teams to conduct comprehensive testing, identify and resolve issues, and uphold high-quality standards. - Develop and implement robust testing strategies to ensure the quality, accuracy, and reliability of systems. - Act as the primary liaison between technical teams and stakeholders, facilitating clear communication, understanding of project goals, and addressing concerns. - Collaborate with government agencies, partners, and clients to gather requirements and ensure alignment with project objectives. - Possess advanced skills in utilizing geospatial platforms and technologies relevant to geospatial systems. - Proficient in geospatial platforms such as Esri ArcGIS, OpenStreetMap, etc. - Identify, assess, and mitigate potential risks associated with projects, ensuring proactive risk management. - Resolve issues promptly to minimize disruptions and maintain project momentum. - Develop and maintain detailed technical documentation, including project plans, architecture diagrams, and implementation guides. - Provide regular reports on GIS operations, including system health, ongoing issues, and project status. Maintain comprehensive documentation of GIS processes and configurations. **Requirements**: - Bachelor's or Master's degree in a relevant field such as Computer Science, Geomatics, GIS, etc. - At least 14+ of experience in technical project management, with a focus on geospatial systems and initiatives. - Proven track record in managing large-scale geospatial projects, including planning, execution, and risk management. - Strong technical expertise with GIS Sparkgeo-MapBox and GIS Esri (ArcGIS). - Familiarity with agile development methodologies and working in a cross functional team. - Proficiency in utilizing geospatial platforms and technologies. - Advanced skills in platforms such as Esri ArcGIS, OpenStreetMap, GeoServer, and other industry-standard geospatial tools. - Preferred Certifications: Project Management Professional (PMP) and Geographic Information Systems Professional (GISP).