Senior Emergency Care QA/qc Manager

**Senior Emergency Care QA/QC Manager**

NEOM THE LINE

**What You’ll Be Doing**
- Manages the day-to-day operational performance of the appointed third-party vendor in relation to the care of casualties and patients on site and oversight of the management of the appointed contractor for providing emergency services, to ensure contractual compliance and compliance NEOM standards and KSA legislation.
- Collaborate with the appointed vendor for the provision of Emergency Care Services to the project.
- Investigate and report the findings in any Incidents pertaining to Emergency Care.
- Ensure Operational compliance to the awarded contract and the associated NEOM Standards.
- Ensure compliance to the KSA - Ministry of Health legislation. In the absence of local legislation reference to Care Quality Commission (CQC) and/or National Institute for Health and Care Excellence (Nice) will be adopted.
- Assist with periodic review and update of technical documents (e.g., manuals and workflows) and oversee compliance requirements for same.
- Assist and cooperate where required with internal or external auditing of Document Control sections across NEOM projects.
- Support the Integrated Control Center (ICC) daily.
- Push for continuous process improvements and efficiencies.
- Organize training sessions for project team members and vendors to ensure continual operational performance if required.
- Work closely with IT to ensure efficient continuity of the electronic document management system
- Draft weekly/monthly vendor performance reports for deliver to the Senior Leadership Team.
- Support the Project Directors at all times.
- Always fulfill all reasonable requests to the best of your abilities.

**What Required Skills You’ll Bring**
- Minimum 15 years of experience working in a large corporate or governmental organization.
- Minimum +6 years as a Military Combat Medic and/or Trauma Unit experience in a Major Metropolitan Community
- BSc Emergency Medicine or associated Medical Care field Preferred

**What Desired Skills You’ll Bring**
- 15+ years of professional experience is required, with a preference for a blend of both operational emergency management experience and construction/engineering program experience (although not essential).
- Extensive emergency management experience is essential with experience and proficiency skillset honed in a unit of a major metropolitan area (civilian) and/or as a special forces/conventional forces combat medic/frontline medical provider (military).
- Experience in developing organizational policies and procedures and driving operational efficiencies will be essential, with the ability to facilitate performance effectiveness across organizational responsibilities and activities.
- Must demonstrate critical thinking capabilities, with the ability to work under extreme pressure to demanding timescales and clear and effective communication abilities.
- Must bring managerial experience overseeing Medical Provider Service Program and Stakeholder Management
- Proven track record of experience as a manager
- Operational understanding of Care Quality Commission and or National Institute for Health and Care Excellence (NICE).
- Proficiency in MS Office Platforms.
- Experience interfacing with Third Party vendors
- Excellent understanding of project management challenges and working within an Austere Environment.
- Excellent problem-solving skills with an ability to provide step-by-step detailed advice and solutions for remedying deficiencies.
- Excellent communication skills, both written and oral, with an ability to articulate clearly and concisely issues and proposed risk mitigation or solutions.
- Team player with ability to work independently under mínimal supervision.
- Ability to work well with a wide range of individuals and personalities under time pressure.
- Enthusiastic about work with capability to grow within the organization and take on increased responsibility
- Professional maturity and irreproachable integrity are obligatory.
- English proficiency is required (both written and oral)

**Minimum Clearance Required to Start**:
Not Applicable/None

Parsons is an equal opportunity employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran.