Service Advisor

2 weeks ago

المملكة العربية السعودية, Saudi Arabia Haji Husein Alireza & Co. Full time

**Job Requirements**:
**Job Summary**
- Interpreting customer’s requirements, ensuring that no unauthorized work is undertaken and that customer queries are handled quickly and efficiently.
- To ensure that all company policies and procedures applicable to their area of responsibility are adhered to at all times.
- To ensure accurate data recording and prompt handling of job cards and invoices
- Open job cards with clear / detailed concerns.
- Promote other services and products to customer as appropriate
- To raise vehicle job cards for each job and pass to workshop control of scheduling, ensuring that all service documentation is completed as accurately as possible and that customer records are maintained.
- To notify customers of all problems or additional work required and gain authority to proceed, and keep them fully informed of the progress of the work, throughout the time of the repair.
- Liaise effectively with customer booking, workshop loading and parts operation.
- Receive customers and their vehicle in a friendly and professional manner.
- Keep customers fully and regularly informed of changes to costs and expected completion times/dates.
- To receive completed job cards and vehicle invoices (with authority numbers as appropriate) and as required, notify customer that vehicle is completed, the costs involved and ensure that the necessary arrangements for moving the vehicle are made.
- Meet customer and explain work done and invoice details, ensuring that payment is made before vehicle is released.
- To ensure that all customer complaints are dealt with both speedily and effectively, and that any unresolved problems are referred to the job holder’s immediate supervisor
- Ensure that all administration relevant to effective running of the department is dealt with promptly and correctly within the following guidelines.
- Work in progress - nothing over one month old without acceptable explanation.
- Cash Debts - no unauthorized credit facility. Vehicles may only be released with prior authority from the Reception or Service Manager.
- Keep a record and vehicles release forms.

**Job Requirements**:
1- Technical Major or education of Bachelor or high diploma related to the field
2- Saudi National is preferred
3- Engineering membership (SCE) is preferred
4- Having a valid driving license
5- Open to relocate
6- Capability to work in multinational environment
7- Experience in the same role a minimum of 2 years and preferred in the same filed
8- Immediate Joining

**Job Location**:
1x Dammam

1x Khamis Mushait

**Skills**:

- Ideally previous technical and mechanical experience.
- Good customer interaction and communication skills.
- Product knowledge.
- Good administration/organization skills.
- Ability to work effectively within a team environment.
- IT literate skills.
- Hard worker with self-discipline
- Effective communication

**Education**:
Mechanical Engineer or Equivalent Education

  • Safety Advisor

    5 days ago

    المملكة العربية السعودية, Saudi Arabia aramcoservices Full time

    Job Req ID: 12261- Description: - **Aramco energizes the world economy.** Aramco occupies a unique position in the global energy industry. We are the world's largest producer of hydrocarbons (oil and gas), with the lowest upstream carbon intensity of any major producer. With our significant investment in technology and infrastructure, we strive to...

  • Technical Field Advisor

    2 weeks ago

    المملكة العربية السعودية, Saudi Arabia NES FIRCROFT Full time

    **Technical Field Advisor -Steam Turbine-Valves / Generator/ Exciter (Electrical Excitation System)**: - ** Major Outage** **It means a major inspection / Overhaul / maintenance and repair of the turbine & generator**: With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the...

  • Training Advisor

    3 days ago

    المملكة العربية السعودية, Saudi Arabia BSI Full time

    Great that you're thinking about a career with BSI! About BSI In BSI, our ambition is to be recognized and valued globally as a best-in-class company; a client-driven, efficiently run, growing business. BSI has come a long way since being founded in 1901. Today, we’re a global business services organization, respected the world over for the development...

  • Awacs Radar Shop Advisor

    2 weeks ago

    المملكة العربية السعودية, Saudi Arabia Parsons Full time

    Parsons is looking for an amazingly talented **AWACS Radar Shop Advisor **to join our team! In this role you will get to assist AWACS Maintenance Squadron Commander to accomplish work requirements. **What You'll Be Doing**: - Advise AWACS Maintenance Squadron Commander on airborne radar systems - Provide maintenance consultation to resolve radar faults -...

  • Trs Quality Advisor

    3 days ago

    المملكة العربية السعودية, Saudi Arabia Parker Wellbore Full time

    Company Description Parker Wellbore helps energy companies accomplish their drilling and production goals efficiently, reliably, and safely. Our global team supports oil and gas operators with innovative land and offshore drilling services, premium rental tools and well services, and advanced operations and management support. Founded in 1934, Parker...

  • Senior People Services Advisor

    7 days ago

    المملكة العربية السعودية, Saudi Arabia AECOM Full time

    We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.You will help us foster a culture of equity, diversity and...

  • Client Services Consultant in Charge of Cloud

    5 days ago

    المملكة العربية السعودية, Saudi Arabia Broadcom Full time

    Please Note: **Job Description**: Why will you enjoy this new opportunity? - As a Client Services Consultant in charge of Cloud Providers (CSC), your primary focus is driving VMware by Broadcom subscription licensing revenue by helping service providers sell more of their services to more of their customers. - What are the performance outcomes over the first...

  • Service Designers

    3 days ago

    المملكة العربية السعودية, Saudi Arabia Atkins Full time

    Our clients need our help to move into the future whilst keeping business as usual and wider change programmes running efficiently. To succeed, our customers require expert advisors who listen actively and advise clearly, exercising experience and mature methods. In this role, soft-skills, strong stakeholder communication and influencing ability is as...

  • Global Shares

    2 weeks ago

    المملكة العربية السعودية, Saudi Arabia JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Global Shares a JP Morgan Company are currently expanding our service desk team and are seeking a Customer service analyst to service our clients. **Responsibilities**: - Escalate unresolved issues to 2nd and 3rd line support teams - Interact with other areas of the company in resolving queries raised by clients and participants...

  • Client Advisor

    3 days ago

    المملكة العربية السعودية, Saudi Arabia Dolce & Gabbana Full time

    Sell product and provide an excellent service to clients - Be an ambassador of the brand - Ensure that every client is treated according to the DG expectations - Tailor the clients experience in order to elevate their experience and impression of the brand Key Accountabilities - Ensure the achievement of the sales goals, enhancing and developing the...