IT Specialist

**Technical Support**: Provide day-to-day technical support to employees, resolving hardware and software issues, and assisting with troubleshooting on desktops, laptops, printers, and network devices.

**System Maintenance**: Monitor and maintain servers, networks, and IT systems to ensure high availability and optimal performance.

**Network Administration**: Manage and maintain the company’s local area network (LAN), wide area network (WAN), and internet connectivity.

**Data Backup and Recovery**: Ensure regular backups are conducted and maintain disaster recovery protocols for critical data and systems.

**Cybersecurity**: Implement and enforce cybersecurity measures to protect company data, including firewalls, antivirus software, and other security protocols.

**Documentation**: Maintain accurate records of IT assets, system configurations, and software licenses. Document troubleshooting procedures and solutions for future reference.

**Training and Support**: Provide basic IT training to employees on new software and technologies. Assist staff with onboarding and ensure they are equipped with the necessary tools to perform their tasks.

**Vendor Management**: Coordinate with third-party vendors for hardware and software purchases, repairs, and support services.

**IT Projects**: Assist with IT projects such as system upgrades, migrations, or the implementation of new technology solutions.

**Requirements**:
**Education**: Bachelor’s degree in Information Technology, Computer Science, or a related field.

**Experience**: 1-3 years of experience in IT support, network administration, or a similar role.