Area Boutique Manager

You’re energized by challenges, creative brand-buildingand great coffee?

The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of coffee - just like a skilled barista. From this beginning more than 30 years ago, the Nespresso brand concept, the Nespresso Trilogy: exceptional coffees, smart and stylish coffee machines and personalized, exclusive services, has revolutionized the way people enjoy their coffee and has evolved from pioneer to being the reference in portioned premium coffee.

Nespresso worldwide since its launch has enjoyed growth year on year. Our ambitions for coming years are sky high. Currently we are looking for **Area Boutique Manager** with the mission to:
Drive the business result in a region through the development of the boutique network and the implementation of the defined Nespresso consumer experience strategy and campaigns in boutiques

**A Day in the Life of an Area Boutique Manager**:
**Drive optimum execution and implementation of the consumer experience strategy, targets and campaigns**:

- Drive omnichannel acquisition, loyalty and sales of boutiques whilst delivering a best-in-class consumer experience - Support Boutique Managers to develop an area and omnichannel focus though the development of (omnichannel) action plans, based on data and insights
- Build the appropriate sales structure and manage the sales force accordingly

**Identify and develop opportunities for business growth and optimization of the boutique network**:

- Identify opportunities for improvement in new and existing boutique area's (within the responsible area scope), e.g. by leveraging commercial, customer and geomarketing insights. - Provide area insights to the business performance & planning team

Develop business cases for new boutiques or existing boutiques to enable omnichannel business growth and cost optimization

**Departmental Management Team Responsibilities**:

- Drive the organisation's business results by making tactical and operational decisions by building the department in a sustainable way - Define and drive the right iniatives to achieve business results
- Support the Director in making optimal investments and decisions in the OP process for both CAPEX and OPEX
- Manage and monitor the budget within the subdepartment
- Drive improvements and efficiencies in the organisation by collaborating with other departments
- Translate company and department decisions in relevant actions for the subdepartment

**People & Performance Management**:

- Attract and retain talent, develop the personal effectiveness of employees by regular coaching and implementation of learning activities - Build a strong team where teammembers collaborate effectively and understand their shared goals and purpose
- Set individual performance goals that provide a clear line of sight to organizational priorities and monitor progress towards achievement of goals by use of the PDP methodology
- Lead by example in terms of NLF behaviors and safety leadership
- Build the Nespresso culture by promoting and supporting a happy, healthy and safe working environment that encourages teamwork, ambition and a high level of professionalism

**What Will Make You Successful**

**Education**:
Professional and intellectual capabilities at academic or higher professional education level.

**Experience**:

- 5-7 years experience of direct to customer sales of premium products & services - Minimum 4-5 years of extensive professional experience in Retail Management
- Experience in leading and managing (retail) managers
- Extensive experience in effective P&L management
- Proven experience in retail business development

**We Offer**:
Interesting and challenging work in an international company - a branch of worldwide and well recognized FMCG concern

Possibility to work in a dynamic team of professionals and leaders

Possibility to work with challenging projects and responsible tasks

Atmosphere full of respect, professionalism

Possibility of development & career advancement

If you find the challenge exciting and match up, we have great culture and will work rigid to make you feel welcome and valued from day one.
- Nespresso is an equal opportunity employer committed to diversity and inclusion._ _If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require._ _Nespresso will work with you to ensure that you are able to fully participate in the process._