Credit Controller

2 days ago

الخبر, Saudi Arabia Rentokil Initial Full time

customers at the beginning of each month
- Negotiating payment plans with customers and setting payment terms and condition accordingly
- Maintaining debt records, conducting regular analysis of the credit-control system and

implementing changes as needed to reduce bad debts.
- Analyzing and monitoring all assigned aged debtors in order to reduce outstanding debt and

ensuring prompt action is taken for non-payment or continued late payment
- Overseeing and initiating collection calls with concerned parties and account holders in order to

resolve all outstanding customers debts / billing issues on these complex accounts
- Performing customer accounts reconciliation on a monthly basis and sharing outstanding

balance with customers where required
- Recording all debtors’ communications, payment plans, disputes on OnGuard and ensuring

dashboards and tracker sheets are updated on daily basis
- Following up on overdue invoices and payments and implementing company collections

procedures as necessary
- Reporting outstanding debt accounts and payment issues to management on a weekly basis
- Reviewing credit notes or additional billings and negotiating payment plans with debtors where

required.
- Managing the service suspension process for the recovery of debt, actively chasing aged debt

and taking the lead in reviewing debtor key accounts
- Preparing proposals for delinquency accounts where legal action may be required, and reporting

account disputes for Finance management to advise on appropriate actions.
- Providing continuous coaching and support to the credit control teams to achieve departmental

goals and collection targets
- Supporting the team by training new joiners on collection systems (OnGuard), processes and

procedures.

**Requirements**:

- BA degree in Accounting, Finance, Business Administration or any relevant field
- Experience of minimum 4 years in a similar role
- Proficiency in English and Arabic with excellent verbal and written communication skills
- Knowledgeable in reporting and monitoring with remarkable attention to details.

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