Services Specialist

**Job Description Summary**: All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.

**Roles and Responsibilities**:

- All activities related to the testing and validation of an equipment, facility or plant in accordance to the design objectives or specifications for operational use.
- Includes Performance Services, Performance tests
- Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
- Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
- Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
- Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.
- All activities related to the testing and validation of an equipment, facility or plant in accordance to the design objectives or specifications for operational use.
- Responsible for activities related to SAS commissioning on customer site, from site mobilization commissioning work, as well as management activities related to this scope.
- Job requires experience in SCADA system as well SAS system with technical skills using PC /DSagile/Aview software.
- Job requires experience in communication with Protection and control system as well 3rd party IEDs integration.
- Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
- Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.
- Job requires NG CSD approval for SAS activities.
- customer and applicable statutory and regulatory requirements are determined, understood and consistently met;
- Demonstrate EHS leadership and ensure Zero Deviation Plan is implemented within the team.
- Ability to work in international company with a matrix organizations.
- Comply with Quality Procedures, work instructions and Processes, and Spirit and Letter compliance rules. Resolve any non-conformances and process in a timely manner.
- Build strong relationship with GA customers and business stakeholders: National Grid standard & qualification, projects and operations teams; contractors; system integrators.

**Required Qualifications**:

- Bachelor Degree in Electrical, Electronics & Communication and/or Power Engineering
- Min. 5 years of experience in DCS/SAS systems
- Good knowledge for IEC61850 protocol, Modbus, IEC101, IEC 104 and IEC103
- Capable to provide optimum technical solutions to the project, keeping in mind the quality, cost and delivery performance indications
- Ensure quality of DCS system architecture, system description, hardware specifications.
- Ability to communicate with customer, prepare site activity schedule and deliver on time
- Team oriented and collaborative approach including outstanding listening skills and ability to manage through influence
- Excellent presentation and written communication skills in English

**Desired Qualifications**:

- Growth mindset and ability to act on constructive criticism
- Project execution and management of Aero Gas Turbine projects
- Genuine commitment to EHS culture
- Genuine commitment to I&D agenda
- Ability to manage customer, partner and external relations under pressure while remaining mindful of business/project goals
- Ability to influence internal stakeholders and functions laterally and upwards to achieve common project goals
- Ability to succinctly communicate to senior leadership key project issues with appropriate visual aids
- Ability to create genuine team dynamics and shared ownership of project goals
- Ability to project self as true leader of the project and ultimate collaborative decision maker
- Strong sense of urgency & drive for results
- Natural instinct to be a change agent and contribute to wider business Operational improvement/evolution initiatives

**Additional Information**:
**Relocation Assistance Provided**:Yes