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Receptionist
3 weeks ago
Job Title: Receptionist
- Department: Front Office
- Reports To: Branch Manager
- Vacancies: 4
- Schedule: part time / full time
- Gender: male / femaleSummary:
- The Receptionist is responsible for providing excellent customer service to all guests and visitors to the gaming lounge. This includes greeting guests, answering phone calls, handling inquiries, and booking appointments. The Receptionist must also be familiar with the gaming lounge's policies and procedures and be able to enforce them as needed.
- Essential Duties and Responsibilities:
- Greet guests and visitors in a friendly and professional manner
- Answer phone calls and take messages
- Handle inquiries and complaints
- Book appointments and reservations
- Maintain the front desk area in a clean and organized manner
- Familiarize oneself with the gaming lounge's policies and procedures
- Enforce the gaming lounge's policies and procedures as needed
- Other duties as assigned
- Qualifications:
- High school diploma or equivalent
- 1-2 years of experience in a customer service role
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite
- Ability to work independently and as part of a team
- Must be able to work flexible hours, including evenings and weekends
**Company Profile**: