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Pool Attendant
3 weeks ago
Overview:
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues.
**Job Description**:
As a Pool Attendant, your primary responsibility is to ensure the safe and enjoyable use of the pool facilities for guests. You will be responsible for maintaining cleanliness, enforcing pool rules, and providing excellent customer service to enhance the overall guest experience.
**Key Responsibilities**:
**Guest Services**:
- Greet guests as they enter the pool area and provide a warm and welcoming atmosphere.
- Assist guests with inquiries, such as pool hours, location of facilities, and general information.**Safety Monitoring**:
- Maintain constant vigilance over the pool area to ensure the safety of guests.
- Enforce pool rules and regulations to prevent accidents and promote a secure environment.**Pool Maintenance**:
- Perform regular inspections of the pool and surrounding areas to ensure cleanliness and safety.
- Monitor water quality and report any issues to the appropriate maintenance personnel.**Equipment Setup and Maintenance**:
- Arrange and set up poolside furniture, umbrellas, and other amenities.
- Ensure that pool equipment, such as rescue equipment and life vests, is in good condition and readily accessible.**First Aid and Emergency Response**:
- Be trained in basic first aid and CPR.
- Respond promptly to any emergencies or accidents, providing assistance until professional help arrives.**Guest Assistance**:
- Assist guests with entering and exiting the pool safely.
- Provide towels, poolside amenities, and any additional services as required.**Attendance Tracking**:
- Keep a record of pool attendance and assist in monitoring capacity limits.
- Coordinate with management to implement reservation systems if necessary.**Cleaning and Upkeep**:
- Ensure cleanliness of pool decks, changing rooms, and surrounding areas.
- Perform routine cleaning tasks such as picking up trash and organizing poolside furniture.**Education and Communication**:
- Educate guests on pool rules, safety guidelines, and any specific regulations.
- Communicate effectively with other staff members and supervisors to address any concerns.**Reporting**:
- Report any incidents, accidents, or equipment malfunctions to the appropriate personnel.
- Maintain accurate records of pool-related activities and incidents.
Desired Skill & Expertise:
- High School diploma or equivalent.
- Certification in CPR and basic first aid.
- Previous experience in a similar role, preferably in a hospitality or leisure setting.
- Strong communication and customer service skills.
- Ability to remain vigilant and focused for extended periods.
- Physical fitness and the ability to perform tasks related to pool maintenance and guest assistance
