IT Support

2 weeks ago

Jeddah, Saudi Arabia Al-Falak Full time

Manage and maintain CX Dashboards and analytics tools

Ensure data integrity and real-time reporting for key CX metrics

Provide technical support for SAP-related tasks within the CX scope

Support the team in leveraging cloud analytics and digital tools

Liaise with IT and Data Management teams for system integration and improvements

**Skills**:

- Proficiency in managing and maintaining CX Dashboards and analytics tools
- Strong ability to ensure data integrity and real-time reporting for key CX metrics
- Experience in providing technical support for SAP-related tasks within the CX scope
- Familiarity with cloud analytics and digital tools, and ability to assist the team in leveraging them
- Excellent communication skills to effectively liaise with IT and Data Management teams for system integration and improvements
- Experience with cloud platforms and technical troubleshooting
- Strong Command of SAP systems, data analytics, and BI tools

**Education**:
Computer science, Information Technology

**Job Details**:

- Job Location
- Jeddah, Saudi Arabia
- Job Role
- Information Technology
- Employment Status
- Full time
- Employment Type
- Contractor
- Career Level
- Mid Career
- Years of Experience
- Min: 4 Max: 6
- Degree
- Bachelor's degree

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