Telesales Specialist
7 days ago
Initiate sales with potential customers over the phone or online meetings, keep records of calls and relevant details, and update customer details.
- Support sales process via phone calls to the customers
- Answering customers’ questions on the itruck services
- Carry out market research on customer needs, prices, and how to address customers
- Supply management with daily reports on sales process customer needs, problems, interests, competitive activities, and potential for new services.
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
- Arrange daily orders from the shippers and follow up with them through a process.
- Coordinate all the payment processes between the accountant department and carriers
