Guest Experience Agent
6 days ago
**Company Description** OUR HABITAS is an experience-led global hospitality group dedicated to building and activating hotels in inspiring destinations, with community at the heart of our mission. With exciting upcoming openings in Todos Santos, Santa Teresa, and Los Cabos, we aim to create extraordinary experiences that positively impact lives by fostering deeper human connections. Join us in our commitment to redefining hospitality and enriching the travel experience.**
The Guest Experience Agent is responsible for providing exceptional service to guests from arrival to departure, address guest inquiries and complaints, and ensure a smooth and memorable stay. The role requires strong communication skills, attention to detail, and a passion for hospitality.
**Key Duties**:
- Respond to guest requests and resolve issues promptly
- Coordinate with other departments to fulfill guest needs
- Assist in arranging guest itineraries and tours
- Provide information and recommendations about local attractions, dining, and events
- Promote hotel services and amenities
- Maintain a professional and welcoming environment at all times
**Qualifications**
- **
Experience**:
- 1 year in customer service or guest relations roles, preferably in hospitality
- ** Skills**:
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution abilities
- Good knowledge of the local area (attractions, restaurants)
- Proficiency in English (additional languages are a plus)
- Flexibility to work shifts
- Professional appearance and positive attitude
- Someone who understands, celebrates and embraces Our Habitas brand values.
- Attention to detail and commitment to guest satisfaction
-
Call Center Agent
1 week ago
Medina, Saudi Arabia PULLMAN Full time**Company Description** What is in it for you**: - ALL Heartist benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the opportunity to earn qualifications while you work - Opportunity to develop your talent and grow within your property and across the world! - Ability to make a difference in the local...
-
Reception Agent
4 days ago
Medina, Saudi Arabia IBIS Full time**Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...
-
Guest Experience Manager
4 days ago
Medina, Saudi Arabia SOFITEL Full time**Company Description** Join** us at Accor,**where** life pulses**with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...
-
Guest Experience Expert
18 hours ago
Medina, Saudi Arabia Marriott International, Inc Full time**İş Numarası** 23106068 **İş Kategorisi** Rooms & Guest Services Operations **Lokasyon** Le Méridien Medina, Khaled Bin El Waleed Road, Medina, Saudi Arabia, Saudi Arabia HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Non-Management - Marriott International, fırsat...
-
Guest Experience Expert
18 hours ago
Medina, Saudi Arabia Marriott International, Inc Full time**Numer oferty** 23106068 **Kategoria oferty pracy** Rooms & Guest Services Operations **Lokalizacja** Le Méridien Medina, Khaled Bin El Waleed Road, Medina, Saudi Arabia, Saudi Arabia ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Non-Management - Marriott International jest pracodawcą...
-
Guest Experience Expert
18 hours ago
Medina, Saudi Arabia Marriott International, Inc Full time**Número de Empleo** 23106068 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Le Méridien Medina, Khaled Bin El Waleed Road, Medina, Saudi Arabia, Saudi Arabia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** Nuestro trabajo...
-
Airport Services Agent
4 days ago
Medina, Saudi Arabia Qatar Airways Full timeAbout the role: An exciting opportunity to join the Qatar Airways Outstations Team. We are recruiting for an Airport Services Agent based in Medina, Kingdom of Saudi Arabia. In this role you will deliver excellent service at the airport, helping create a stress-free environment for customers travelling with Qatar Airways. You will ensure passengers receive...
-
Assistant Front Office Manager
6 days ago
Medina, Saudi Arabia Crowne Plaza Hotels & Resorts Full time**About Us** At **Crowne Plaza**®**, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. We’re Making Business Travel Work by Bringing Humanity to Business Travel. We challenge the old world of business that’s overly formal, rigid and where guests feel like a room number not a person. We embrace...
-
Golf Car Technician
2 days ago
Medina, Saudi Arabia BANYAN TREE Full time**Company Description** Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes...
-
Assistant Front Office Manager
5 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia IHG Hotels & Resorts Full timeAbout UsAtCrowne Plaza, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. We're Making Business Travel Work by Bringing Humanity to Business Travel. We challenge the old world of business that's overly formal, rigid and where guests feel like a room number not a person. We embrace the new world of...