Quality Manager

4 days ago

المدينة, Saudi Arabia MENA Consultant Full time

**Location**: Al-Madinah al-Munawwarah, KSA.
**Years of Experience**: 5-12 years.
**Project Duration**: 16 months.
**Language Requirements**:Fluency in English and Arabic (written and spoken).
**Starting Date**: as soon as possible.
**Industry Experience**: Contracting, Construction or Hospitality.

**Key Responsibilities**:
**Quality Management Systems Implementation**:

- Lead the implementation, certification, and maintenance of ISO 9001 quality management systems.
- Develop, document, and update quality management policies, procedures, and standards.
- Conduct internal audits to ensure compliance with ISO standards and industry best practices.

**Strategic Leadership**:

- Provide strategic direction for quality management initiatives to align with organizational objectives.
- Integrate systems thinking into quality management practices to identify interdependencies and drive holistic improvements.

**Training and Knowledge Sharing**:

- Design and deliver training programs to enhance quality awareness and competency within the client organization.
- Act as a mentor to project and BPM teams, fostering a culture of continuous learning and improvement.

**Process Understanding and Optimization**:

- Analyze and optimize processes to ensure alignment with quality management objectives.
- Collaborate with teams to map, document, and improve processes as part of the quality framework.

**Excellence and TQM Knowledge**:

- Utilize knowledge of Total Quality Management (TQM) and excellence frameworks to drive organizational improvement.
- Promote best practices and innovation in achieving operational excellence.

**Collaboration and Support**:

- Work closely with project teams and BPM teams to embed quality management principles into their operations.
- Provide guidance and support on quality-related issues and challenges.

**Quality Tools and Methods**:

- Advocate for and implement improvement methodologies such as Lean and Agile where applicable.

**Continuous Improvement**:

- Champion initiatives aimed at driving continuous improvement across all aspects of quality management.
- Develop and track key performance indicators (KPIs) to measure the effectiveness of quality initiatives.

**Qualifications and Requirements**:
**Education**:

- Bachelors degree in Engineering, Quality Management, or a related field.
- Certification in Quality Management Systems (e.g., ISO 9001 Lead Auditor) is required.
- Additional certifications in Lean, Six Sigma, or Agile methodologies are a plus.

**Experience**:

- 5-12 years of experience in quality management within the contracting, construction, or hospitality sectors.
- Demonstrated experience in leading ISO 9001 implementation and certification projects.
- Extensive knowledge of process optimization and quality system development.

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