Associate - Quality Control

Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.

Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.

With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.

To meet Kitopi's goals, as an Associate - Quality Control, you have to oversee and control all quality control activities (hygiene, santitation) in accordance with identified quality assurance standards, company procedures, client specifications, and contract requirements.

**What You'll Do**:

- Leading the cleaning & sanitation program for the entire facility to ensure strict compliance with safety standards
- Conducting raw material inspections, raising NCRs, communicating, and following up on supplier issues.
- Conducting in-process food safety and quality checks of production, packaging process, storage, and dispatch.
- Raising purchasing and maintenance requests
- Conducting site food safety and health & safety inspection, and participating in internal and external audits, as well as action planning and corrective action implementation
- Conducting customer complaint investigations and root cause analysis
- Coordinating with Culinary product development for process validation.
- Lead projects involving adopting and integrating new equipment/appliances on the premises.
- To initiate communication with service providers to ensure all factory operations are fully supported.

**Who Are We Looking For?**:

- BSc. Food Tech or Microbiology background or any science-related course.
- Minimum 3 years' experience in quality control in a catering company is a must.
- Familiar with ISO 22000, HACCP, GMP, GWP, and relevant SFDA food standards
- Leadership and team working skills within own area and across the business.
- Effective usage of data analysis tools.
- With a strong personality and can handle high-pressure situations.
- With experience in handling Local Municipality Inspections or any type of food safety audits.
- Driving license holder.

**Recruitment Process and Timeline**

**Benefits**
- Extensive learning opportunities - we offer many hard and soft skills training to help you improve and challenge yourself
- You'll be involved in customized workshops run by Kitopi Academy
- You’ll have a chance to work in an international, diverse, and inclusive environment
- You’ll be part of one of the most caring communities out there.
- Finding a chance to become a shareowner with our ESOP plan (**T&C Applies**)
- Free and unlimited access to a nutritionist because we care about you
- No Dress Code (**T&C Applies**)
- Extended maternity and parental leave
- The infamous team activities and social events are bursting with fun
- Inclusive Private Health Insurance
- Up to 50% discount from Kitopi brands
- Annual leave as per the company policy

**So, what does it really mean to work at Kitopi?**

We are constantly striving to make Kitopi the best place to work in the world, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.

Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe this will help you deliver work you’re proud of.

Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.