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Franchised Multi Property Hotel Manager

2 weeks ago

منطقة جازان, Saudi Arabia Marriott International, Inc Full time

**Posting Date** Aug 09, 2021

**Job Number** 21088139

**Job Category** Administrative

**Location** Courtyard Jazan, Al Riyadh Road next to Rashid Mall, Jazan, Saudi Arabia, Saudi Arabia VIEW ON MAP

**Brand** Courtyard by Marriott

**Schedule** Full-Time

**Relocation?** Y

**Position Type** Management

**Located Remotely?** N
- With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.**Additional Information**:This hotel is owned and operated by an independent franchisee, Saudi Bonyan. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

**Operations**:

- Should have an exceptional attention to detail and outstanding customer relationship skills to ensure retention of our long stay guests is maintained and improved on.
- Full knowledge of all Rooms, Front Desk and Food and Beverage Operations is essential.
- In this role you will lead the entire team of managers that are accountable for all disciplines.
- Be able to pull through the Hotel Business Positioning Plan by having a robust Operational Strategy in place.
- Implementation of all Brand Standards for MEA both existing and new will be essential. Brand Standard Audits will commence in 2009.
- Support engineering with the soft re-do roll-out that is already in progress within this unit.
- Ensure all operational audit and review action plans are fully implemented and communicated.
- Loss Prevention and all security measures should be in place at all times and all audits show 100% compliance.

**Financial**:

- Have a full understanding and be able to review fully and communicate the Business Plan, Budget, Profit and Loss Account, A & L Reconciliations, CEP process etc to the management team. Review all reports required by the Owner from Finance on a monthly basis.
- Ensure all financial Balanced Scorecard targets are achieved in relation to Revenue, Conversion and Flow Through.
- All internal and external audit points should be actioned and implemented as required with the emphasis on achieving Green Zone audits.

**Human Resources**:

- Ensure that a high level of associate engagement is achieved through the pull through of AOS action plans. Use the Human Resources Balanced Scorecard as a key measure of review for Human Resources and support improvements where required.
- Achieve Balanced Scorecard AOS measures for the Marriott Executive Apartments.
- Work with Human Resources to ensure the Associate Housing facility is maintained and managed to the highest standard.
- Support and be involved whenever necessary in all recruitment and retention issues faced by Human Resources.

**Sales and Marketing**:

- Fully support all Sales and Marketing and Revenue Management initiatives to ensure key business goals are achieved.
- Play an active role in the weekly Selling Strategy meeting and ensure your own competitor knowledge and market intelligence is given a key priority.
- Overview the monthly Sales Report with the Director of Sales prior to submission on a monthly basis.
- Be able to fully analyse all key sales data. Ensure all Sales and Marketing Audit points are fully reviewed.

**Marriott Business Council**:

- Be an active member of the Marriott Business Council and engage in all activities that involve your property and support your associates who are members of the following committees - Spirit to Serve : Culture : Customer Events : Government Relations : Finance : Airport Desk : Engineering

**Owner Relations**:

- Great relationships should be built with the relevant contacts in the owning company to ensure we maintain a productive business partnership.

**Job Requirements**
- **Adaptability** - Ability to effectively adjust to major changes in work tasks or the work environment.
- **Applied Business Knowledge** - Understands market dynamics, enterprise level objectives, financial metrics, and important aspects of Marriott's business; skilled at using business knowledge to anticipate opportunities and risks.
- **Building a Successful Team** - Skilled at building a cohesive team and facilitating goal accomplishment.
- **Building Strategic Working Relationships** - Skilled at developing and using collaborative relationships to facilitate the accomplishment of work goals.
- **Building Trust** - Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization.
- **Communication** - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain