Partner - Talent Acquisition

**INSPIRE | EXHILARATE | DELIGHT**

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

**What you'll be doing**
- Strategical:

- Develop the business plan of the Retail Recruitment Department in line with the Division objectives and strategic objectives of Chalhoub
- Formulate and communicate Retail Recruitment Department performance objectives and continuously monitor progress and alignment towards strategic objectives
- Managerial:

- Oversee the operations of the Retail Recruitment Department, provide expertise, encourage teamwork and facilitate related professional work processes in order to achieve high performance standards and staff pride in contribution
- Operational:

- Oversee the Talent Acquisition function by ensuring that:

- Talent Acquisition process is facilitated through the Applicant Tracking System
- Recruiters attend Briefing Meetings within the correct time frame
- All requisitions are advertised on relevant channels in an optimized format
- All Talent Acquisition metrics are within defined parameters including Time to Hire, Hiring Manager feedback and Agency usage.
- Sourcing strategies and Talent Acquisition campaigns are well managed
- Accurate records are maintained by recruiters on DRIVE for reporting purposes
- High levels of Hiring Manager (HM) satisfaction measured via the HM satisfaction and the annual Support Services survey
- Recruiter usage on all tools is monitored and optimized: Applicant Tracking System, Linked In and other job boards
- Ad hoc quality control checks on all operational aspects to ensure excellent performance
- Handle own portfolio of positions/job families and/or oversight on senior hiring
- Collate, review and submit, on a monthly / annual basis, total positions launched and filled (internal, external, cancelled), filterable by recruiter, business unit, job family as well as data around overall Time to Hire, Source Data, agency usage & spend, charge type and recruiter performance
- Handle the monthly invoicing in a timely manner and upkeep billings’ records and business unit spends on a monthly and annual basis
- Define, measure and review the effectiveness of assessment methodology through specific analytics
- Ensure the team is meeting defined SLAs / KPIs
- Take ownership of assessment methodology and activities including effectiveness of tools
- Participate in relevant projects and community activities as and when needed
- Keep abreast of market information and trends to ensure relevant talent is attracted
- People Management:

- Assign individual objectives for employee performance management purposes, manage performance, empower staff, and provide formal and informal feedback in order to support professional development and maximize performance

**What you’ll need to succeed**
- Bachelor Degree Certificate.
- Minimum of 4 years of experience in talent acquisition.
- Previous experience in beauty or fashion industry.
- Experience working with a diverse team and striving for fairness.
- Previous experience seeking talent recruitment and assisting with onboarding processes
- Interpersonal skills and ability to communicate professionally.

**What we can offer you**

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our