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Assistant Chief Engineer

3 weeks ago

Medina, Saudi Arabia IHG Full time

**About us**
At Crowne Plaza®, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. We’re Making Business Travel Work by Bringing Humanity to Business Travel. We challenge the old world of business that’s overly formal, rigid and where guests feel like a room number not a person. We embrace the new world of business with caring and flexibility - through hotel colleagues who Dare to Connect

Dare to Connect is how we describe the Service Style at Crowne Plaza hotels. It shows we’re thinking and acting differently. We’re connecting with guests - and each other - in a more personal way. We’re showing our personalities (and sharing a little of ourselves) and learning more about the other personas a person, not as a room number or a co-worker. When we Dare to Connect, it means we:
Dare to Make the First Movewe are proactive and positivewe are the first to greet and say hello, and the first to take action and help our guests.

Adapt to the Momentwe might not be mind readers, but we can read our guest’s moods and needs and then change our pace, tone and take action so we can help a guest when they need it.

Relate to Business Needswe know that Modern Business Travelers need to be productive, so we make sure we prioritize the right things that help our guests do what’s important.

Enable Quality Downtimewe know our guests want more from their trip than just business, so we make an effort to get to know them and give them recommendations that help them make the most out of their free time.

**Your day to day**
Manage the day to day activities of the maintenance department. Schedule employees, assign daily work and projects, train and coach employees, inspect work for quality and productivity, and initiate corrective and/or disciplinary action as needed. Serve as lead on various maintenance projects.

**DUTIES AND RESPONSIBILITIES**

**FINANCIAL RETURNS**
- Inspect work assignments to ensure that work is completed in a timely manner and within specifications. Manage various maintenance and repair projects to ensure timely completion within budget and specifications.
- Follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste.

**PEOPLE**
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Monitor performance and recommend and/or initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues.

**GUEST EXPERIENCE**
- Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction.

**RESPONSIBLE BUSINESS**
- Perform maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc.
- Schedule and oversee preventive maintenance as outlined in the Preventative Maintenance Program (e.g. HoliKare, CrowneKare, SuiteKare, etc.).
- Assist in educating/training employees on current safety issues to ensure compliance with all federal, state and local laws and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
- Ensure that equipment is prepared and operational for the following day’s work.
- May assist with other duties as assigned.
- May serve as Manager of Duty as required.

**ACCOUNTABILITY**

This job is 2nd in command of maintenance/engineering operations of a large full-service, luxury, resort, or major flagship hotel with multiple sites and facilities, a number of major outlets, high volume catering and convention facilities, and a large number of VIP and key guests. Serves as Director of Engineering in his/her absence.

**What we need from you**
Some college or advanced vocational training plus four years of experience in general building maintenance and/or construction, or an equivalent combination of education and experience. Hotel maintenance and supervisory experience preferred. Professional certification and license if required by law.

This job requires ability to perform the following:

- Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds
- Frequently standing up and moving about the facility
- Frequently handling objects and equipment to maintain the facility
- Frequently bending, stooping, kneeling, climbing and crawling

Other:

- Specialized expertise in plumbing, electrical, mechanical, and carpentry fields. Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may b