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Senior Systems Engineer

2 weeks ago

الرياض, Saudi Arabia Giza Systems Full time

The Role
- Analyses customer problems and resolves and closes customer complaints, as per assignment from the Technical Team Leader.
- Reports the status of the customer service provided to the Technical Team Leader.
- Prepares Engineering Software / Hardware design documents for review by the Technical Team Leader.
- Undertakes the implementation and coding of software.
- Assigns engineers and technicians to undertake the installation activities and follows up on their work.
- Undertakes the testing process including all internal, workshop, factory acceptance testing (FAT) and site acceptance testing (SAT).
- Implements the required process and suggests any adjustments that improve the flow of work.
- Prepares and submits weekly activity reports to the team leader.
- Prepares and submits weekly progress reports to the team leader on a given project.
- Provides feedback to the Technical Team Leader on the performance of the engineers and technicians as input into their performance evaluations.

**Personal Skills**
- Education: Bachelor's degree in Electrical Engineering, Electronics, Computer Science Engineering, or a related field.
- Experience: 5-8 years of experience in PSIM domains.

**Technical Skills**
- Strong knowledge of ELV, physical security and FA systems (e.g., CCTV, ACS, PA, etc.).
- Strong knowledge of smart cities concepts.
- Proficiency in PSIM platforms (e.g., WinGuard, Advancis, CNL, Everbridge, or similar).
- Strong knowledge of network architecture and protocols (TCP/IP, VLANs, etc.).
- Familiarity with cybersecurity principles as they relate to physical security systems.
- Experience with database management and data analytics.
- Experience with systems-to-systems integrations (e.g., APIs, SDKs, WebServices, and others).
- Strong experience in different ELV systems and related vendors.
- Excellent communications, presentations and interpersonal skills.

Requirements About the company Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.