Healthcare Operations Manager

2 days ago

المملكة العربية السعودية, Saudi Arabia Talent Pal Full time

About Our Client

Top client specialize in the healthcare sector in the kingdom

**Job Description**:

- Supporting the Healthcare Sector Director to deliver the above in line with the Companies Vision, values and strategy, evidenced by accurate and timely reporting, clear communication.
- Overseeing a multi-site with multi-disciplined teams ( hospitals, clinics, Pharmacies)
- Build value and competitive advantage in the services across the business units of the sector
- Driving visible service delivery by ensuring a high level of care is achieved evident by internal and external inspection outcomes
- Periodically managing internal audits with regards to service standards and compliance ensuring that agreed KPIs are delivered
- Setting, Implementing targets and support the quality and financial performance of each site, evident through growth in each site's contribution and quality outcomes
- Supporting bespoke training and development plans for the Healthcare sector teams across all business units evidenced by monthly one to ones, quarterly supervisions and annual appraisals
- Implementing high morale and engagement and promoting a culture of outstanding performance & Excellent patient Experience journey
- Attracting, engaging, retaining and developing talent within each Hospital monitoring recruitment processes, turnover & attrition in line with company policies and procedures, ensuring that right to KSA & International accreditation standards are adhered to
- Developing and executing innovative approaches to maximize quality performance and regulatory outcomes
- Delivering end to end Staff management processes (where appropriate) in partnership with HR
- Maximizing profitability through revenue generation, expense control and ongoing market analysis
- Demonstrating an understanding of the unique niche within the market, planning forward to sustain the viability of the Hospitals to local market needs
- Ensuring regular and routine audit & leading to the development of action plans evidencing progress against prioritized actions
- Conduct comprehensive audit & site visit with each Hospital. Conduct unannounced hours visits to Hospital once a month or more frequently if the risk is perceived or inferred.
- Overall knowledge of Profit & Loss (P&L) business management (pricing, financial reporting, census measures, variance reports, labour reports, etc.)
- Understands and utilizes the business intelligence reports/tools to manage and enhance our business operation
- Attend and contribute to the corporate agenda, attending Quality Review Meetings and routine finance meetings and other meetings as required, sharing knowledge of the Hospitals
- Ensuring Hospitals & all business units are safe by ensuring Health & Safety policies and best practice are embedded and adhered to

The Successful Applicant
- 15 years of experience (At least 5 years in similar position in KSA )
- Experienced in healthcare operations management, preferably within a hospital and polyclinic setting.
- Proficient in strategic planning and resource optimization to ensure efficient operations.
- Skilled in budget management and financial analysis to maximize profitability.
- Strong leadership abilities to oversee and motivate a diverse team of healthcare professionals.
- Experience in JCIA organizations is preferred

What's on Offer

competitive salary, be part of a transformational business

This job has been sourced from an external job board.

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