Customer Success Hero

Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise. At Uniphore, we...

8 key responsibilties of Customer Success Manager: - Develop Healthy customer relationships - Enchance customer training - Evaluates and Analyzes Customer needs - Builds trust and transparency with clients - Onboards new clients - Act as a customer advocate - Encourages customer to update their products - Promotes customer loyalty

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Establish long-term success roadmaps for each customer with frequent checkpoints to ensure milestones are being attained - Assist team with executing growth and optimization strategies for our customers - Ensure execution of customer journey touchpoints, including business reviews, retention, account expansion, and other opportunities - Collaborate with...

**What does a great Customer Success Manager do?** The role of the Customer Success Manager (CSM) in the APACMEA region has dual responsibilities: - support the account management team within a portfolio of key accounts, by ensuring the implementation and most efficient use of Travelport technology, products and services through effective account...

Report to executives and the board on past results and renewals and upsell forecasts, e.g. through dashboards and presentations - Track leading indicators of renewals and upsell, and analyze them to understand what’s going well and what’s not - Determine the timing and content of touch points for CSMs along the customer journey, to drive optimal...

Enterprise Sales Job Type - PermanentLocation - Saudi Arabia*** **Who are we?**: Deliverect is in hyper-growth! As a global SaaS Unicorn, our mission is to be the backbone of on demand food, with over 180 million orders completed, operating globally. - We simplify online order management to help restaurants, cloud kitchens and food chains around - the...

Territory Customer Executive I | Hoffuf, Saudi Arabia **The Company**: **About the role**: To Deliver Food Service Sales Objectives by building business relationship with customers. achieving targets in designated territory. maintaining business development with FS customers and create positive growth. **Requirements**: 1-2 years’ Experience in Sales and...

REMOTE - Customer Service - Saudi Arabia **WHO WE ARE** Sapaad is a modern Product company focused on crafting world class-software experiences. Its flagship product, Sapaad, has seen tremendous success in the last 9 years, with more than 5000+ customers worldwide, and many more signing on. **PURPOSE** The Customer Solutions Engineer is a product...

In the world of customer success, many teams rely on reactive measures, responding to issues only after they arise. Data shows that only 33% of businesses proactively leverage technology to anticipate customer needs and increase engagement, which leaves money on the table. With today’s SaaS market demanding innovation, businesses are constantly challenged...