Retail Manager
2 weeks ago
Job Summary:
The Retail Manager is responsible for overseeing the daily operations of retail stores, and delivering excellent customer experience. This role involves managing staff, optimizing store performance, and implementing strategies to drive revenue growth and brand success.
Key Responsibilities:
Store Operations Management: Oversee the day-to-day operations of
Sales & Revenue Growth: Develop and implement sales strategies to achieve business targets and maximize profitability.
Customer Experience: Ensure excellent customer service and resolve any issues to enhance customer satisfaction and loyalty.
Team Leadership & Training: Recruit, train, and manage retail staff, fostering a motivated and high-performing team.
Inventory & Stock Control: Monitor inventory levels, coordinate with suppliers, and ensure proper stock management.
Visual Merchandising: Maintain store presentation and visual merchandising standards to attract customers and drive sales.
Performance Monitoring: Analyze sales data, track key performance indicators (KPIs), and prepare reports for senior management.
Compliance & Safety: Ensure adherence to company policies, health and safety regulations, and industry standards.
Qualifications & Skills:
Bachelor’s degree in business administration, Retail Management, or a related field (preferred).
Experience in retail management or a similar leadership role.
Strong leadership, organizational, and problem-solving skills.
Excellent communication and customer service abilities.
Ability to analyze sales data and implement effective strategies.
Proficiency in retail management software and POS systems.
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